All posts by Alison Day

#AMillionDecisions – progress, plans and how you can be involved

#AMillionDecisions, the joint campaign by Health Education England and CILIP, the library and information association, was launched at the end of January 2017 with the key message inviting government and health service providers to make use of the skills of librarians and knowledge specialists to ensure that decisions are informed by research evidence.

What success has there been so far?

The campaign has been operating at two levels.  Primarily messaging was targeted to senior leaders in the NHS arms-length bodies such as NICE, NIHR and NHS England.

The secondary focus of the campaign was to engage the health library and knowledge service workforce in England to use the campaign logo and messages to highlight the positive contribution they make to health care.

In tandem with the campaign has been promotion of the NHS Library and Knowledge Services in England Policy.  This sets out a commitment by Health Education England endorsing the role of Library and Knowledge Services and has been a useful lever with which to engage stakeholders.

Inspired by #AMillionDecisions in England, health library and knowledge services in Ireland and Scotland have launched similar campaigns and Wales are considering something next year.

Following a pause in activity during the General Election period this phase of the campaign was successfully picked up again in June with face-to-face engagement with a number of senior executives at an NHS Confederation Conference exhibition stand.

What is planned for the Autumn?

An approach has been made to the Secretary of State for Health to endorse the campaign and a breakfast meeting is being arranged with representatives from a range of NHS organisations at which the benefits of using librarians to mobilise evidence for decision making will be discussed.  Following this meeting it is planned to issue an online pledge to be endorsed by anyone supporting the key message.

Leading up to the breakfast meeting further social cards with messages of support from our Champions will be released on Twitter along with further case studies illustrating the positive impact of health librarians.

Further activities to promote the message beyond the end of the campaign, including use of the signed pledge, will be taken forward in partnership by the Health Education England regional Library Leads and committee of the CILIP Health Libraries Group.

What can you do now to get involved?

  • Take part in the #ukmedlibs Twitter chat on the 19th September – discuss what the campaign means to you
  • Use the logo in all of your communications – set-up an e-mail auto signature and quote the campaign at every opportunity
  • Use local examples to demonstrate the impact of your service – share on social media using #AMillionDecisions
  • Re-tweet the social cards and case studies as they are published
  • Feedback about the campaign to library leads or using the discussion space on the Knowledge for Healthcare Blog

Regional Library Leads, Health Education England

 

 

 

#AMillionDecisions – March Update

Is there anyone out there who hasn’t heard about the campaign A Million Decisions?

I really hope not but I know how busy we all are delivering our excellent services so thought an update on how the campaign is unfolding would be useful plus give inspiration for those, like me, who may be slow starters.

Highlights so far

  • Social media activity peaked on 30 January, reaching approx 1 million accounts, including over 630k via the Thunderclap.
  • Promotion of the campaign to MPs and Lords and the Libraries Minister at the launch of the Libraries All Party Parliamentary Group on 31 January.
  • Campaign briefings distributed to health library and knowledge services and numerous partner bodies and contacts.
  • Support from clinical colleagues, including Dr Girendra Sadera at the Wirral; Dr Johnny Marshall OBE, the Westongrove Partnership.

National-Level Activities since the launch

  • Sharing the campaign and making initial approaches to meet with a range of representatives from key arms-length and stakeholder organisations
  • Ongoing conversations with influential individuals including approaches to parliamentarians
  • Media announcement sent to national press and health based publications
  • Support from Professors Ian Cumming and Wendy Reid
  • Campaign postcard distributed to MPs and Lords with a tailored message including an illustrative case study
  • Session at the CILIP East and Health Libraries Group event, 2 March focusing on the campaign in action
  • Sharing the campaign with other regions – with commitment from Scotland to run a follow-up campaign and potential interest from Wales and Ireland.


Local level activities – your involvement

  • Locally arranged meetings with senior executives to discuss the policy and campaign – highlighting the support library and knowledge services can offer to all decision making in NHS orgs
  • Tweets illustrating high-impact work that we do – thank you to @GEHLibrary for producing a variety of Storify stories about #AMillionDecisions
  • Modification of posters and flyers to create displays across the country
  • Adapting the main messages of the campaign to write locally focused articles in Trust newsletters and bulletins
  • Local sign-up campaigns inviting your users to tweet about their experiences of using your service
  • Publicity about the campaign on a range of social media accounts
  • Library and individual e-mail accounts using the auto-signature

Please share your feedback

Are there other things that have worked well for you?  Please share in the comments section how you have promoted the campaign locally and the outcomes of this engagement

If like me you have been slow to start don’t worry, there is still plenty of time to do some of the activities listed.

Key actions for March

The focus of the campaign this month is around access.  Are there local health orgsanisations near you that don’t have access to a library and knowledge service?  Make preparations now to approach them.

  • Encourage your clinical and managerial colleagues to share their experiences of library and knowledge services support
  • Discuss with your Strategic Lead how to approach organisations and extend your service offer to help all health organisations meet their commitments under the Act.
  • Make sure you have some local examples of the high-level impact of your service – use the Value and Impact Toolkit to give you some ideas about how best to achieve this.
  • Continue to tweet and publicise the campaign. Be creative at getting the message across.
  • Update your service users and stakeholders on the progress of the campaign.
  • Use the Learning Zone and the PKSB for Health to enhance the skills you need to advance the campaign
  • Take a look at the re-designed CILIP website and make sure you are getting full benefit from membership

 

 

 

 

Knowledge Management is everyone’s business – LKS staff are ideally placed to take it on!

Ensuring that innovation, best practice and learning are shared widely across an organisation is everyone’s business, but all too often this important knowledge gets lost in departmental silos and doesn’t reach the people who need it. To put it another way: people don’t know what they don’t know – sometimes across the whole organisation.

NHS librarians are ideally placed to bring knowledge management (KM) to the forefront. We have contact with colleagues across all levels and in all departments within the organisations we serve. By the very nature of our work, we usually know who’s interested in what, who’s got a high-impact project on the go, what research is being undertaken and who the go-to person is for any particular issue.  More importantly, we have the skills to foster the connections required to get knowledge, learning and innovation to flow through our organisations.  You could say that we are at the heart of organisational knowledge sharing – and if we aren’t, then we should be.

As one of the project groups in the first cohort of the Knowledge for Healthcare Leadership Programme, we were tasked with setting up “a knowledge management initiative for LKS staff to enable knowledge sharing to drive innovation at trust level”.   Widening the brief somewhat, we have devised a model to enable NHS librarians to take KM forward within their organisations.  From engagement to knowledge capture, from a suggested structure for an innovations database to the story of a successful KM initiative at the Royal Brompton and Harefield NHS Foundation Trust, the aim of our model is to inspire and encourage.

At the start of the project, we were all new to KM and were on a steep learning curve.  We have all learnt a lot on the journey, trying out different KM tools and sharing our results along the way.  We have realised that tackling KM is a worthwhile and even enjoyable activity, that it is possible, and not at all as complex or frightening as you might think.  We have made new connections within our respective organisations, demonstrated the impact of KM activity and raised the profiles of our library and knowledge services. We hope the model will drive forward the mobilisation of knowledge, the sharing of success, innovation and best practice and the creation of meaningful connections for the benefit of the NHS as a whole.

Now it’s over to you! Please take a look at our KM Model and let us know what you think – we’d be delighted to have your feedback. 

Project Team

Kaye Bagshaw (Homerton University Hospital NHS Foundation Trust) kaye.bagshaw@nhs.net

Alison Day (Poole Hospital NHS Foundation Trust) alison.day@poole.nhs.uk

Tim Jacobs (The Christie NHS Foundation Trust) timothy.jacobs@christie.nhs.uk

Chris Johns (Royal Cornwall Hospitals Trust) chrisjohns@nhs.net

Carol McCormick (South Tees Hospitals NHS Foundation Trust) carol.mccormick@stees.nhs.uk

Ayo Ogundipe (Princess Alexandra Hospital NHS Trust) ayo.ogundipe@congressmail.com

Samantha Unamboowe (Royal Brompton and Harefield NHS Foundation Trust)s.unamboowe@rbht.nhs.uk