All posts by Dominic Gilroy

Report from CILIP Privacy Briefing: Things to know and do

CILIP held a Privacy Briefing on 28th November focusing on issues relating to Privacy, particularly in the light of changing data regulation including the General Data Protection Regulations due to come into force in UK law in 2018.

The sessions highlighted the professional obligations of Library and Information professionals in relation to privacy as well as exploring some ways in which libraries, archives, and other bodies where tackling privacy and data protection issues.

My more extensive notes on the day are on the Yorkshire and Humber LKS Wiki but a  summary of actions is below:

Five things LKS professionals should know:

  • The position of the European Convention on Human Rights, and CILIP in relation to privacy rights.
  • How your service handles its customer’s personal data
  • How any third parties (eg: LMS suppliers) handle your customer’s personal data
  • How to balance the customer’s right to privacy with the practical need to deliver the service in the customer’s interest (have you explored the tension, and can you justify the decisions and resulting practices?)
  • Who you can turn to within your organisation for advice in this area.

Five things LKS professionals should do:

  • Review your service’s practice in relation to customer’s personal data and document processes and procedures
  • Undertake a Privacy Impact Assessment using the above data to identify what changes you need to make to ensure your processes are the best they can be
  • Challenge your practice as an information professional with privacy in mind
  • Consider how you can educate your users in relation to privacy (eg: online)
  • Advocate for privacy and contribute to CILIP’s Ethics Review

Dominic Gilroy
NHS LKS Development Manager (Yorkshire and Humber)

Policies, Procedures and Guidelines

The Policies, Procedures and Guidelines (PPG) task and finish group are pleased to be able to share a new toolkit.

 The PPG toolkit  aims to encourage Library & Knowledge Services to consider how they might deepen their involvement in the work around these vital Trust documents. 

Practice and involvement is highly varied across LKS so the toolkit offers a wide variety of case studies with people making a significant difference to the evidence base being used, storage, management and implementation of PPGs.

To learn more about how the toolkit was developed do have a read of the end of project presentation prepared by Sarah Stones. 

Or see how one task and finish group member has drawn on the shared practice of others to develop a simple title scheme to support improved retrieval of PPG.

The toolkit can be found in the Knowledge Management section of the KfH website.  Further contributions are welcomed – contact your nearest group member: Stephen Ayre, Alan Fricker, Helene Gorring, David Low, Joanne Naughton, Richard Parker, Susan Smith, Sarah Stones

NHS Copy Aid Launches

A year ago this month, the NHS Copyright First Responders service was launched to help NHS Library staff navigate their way through copyright issues and help in the provision of document supply. In that time we have continued to update the guidance available at   http://www.libraryservices.nhs.uk/forlibrarystaff/information/nhs_copyright.html while responding to specific queries received through the nhscopyrightqueries@libraryservices.nhs.uk email.
 
The queries we receive have informed further enhancements we will be making to the guidance over the coming months and the first of these is available now.  NHS Copy Aid is a new tool designed by Ian Rennie, one of the Copyright First Responders, which will assist in supplying articles in order to meet your users’ needs and meet legal and licencing requirements. Answering a few simple questions will allow you to determine the appropriate licence based on the user, their needs and the source of the document.
So please give NHS Copy Aid a try at http://www.libraryservices.nhs.uk/forlibrarystaff/information/nhs_copyright.html and we welcome any feedback along with you copyright queries to nhscopyrightqueries@libraryservices.nhs.uk.
 
David Watson
 On behalf of the NHS Copyright First Responders