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STEP: your questions answered

The launch of first three STEP modules has generated a lot of positive feedback, some useful comments and a number of questions. Some key themes have emerged in the questions, so we hope this post will provide some useful guidance.

One of the most common questions we’ve received is whether the modules can be embedded into local Learning Management Systems. We are pleased to say that when all seven Modules are published on the e-Learning For Healthcare platform in the next few weeks, they will then be made available from the Electronic Staff Record eLearning portal.

For those of you who would like to add the modules to your local Learning Management Systems, you – or your local eLearning manager – can download them from the NHS eLearning Repository, when they become available we will let you know. Remember though, the modules don’t have to be accessed from within a Learning Management System, they can simply be played in a web browser. Alternatively, you can promote the modules on your library web site as Sarah has done, by adding this link and the link to our animations.

Based on some comments we’ve received, we wanted to share some other ideas about how you can use the STEP modules as part of your blended learning offer to complement your local training programmes.

Module 1 is a pre-assessment module which enables the learner to reflect on their current level of knowledge. It also acts a signpost to other modules, helping them to identify any gaps in knowledge or areas where they want to build confidence. This module includes a downloadable sheet for learners to record specific learning needs. You could ask trainees to complete Module 1 before a face to face training session and encourage them to bring their self-assessment sheet highlighting their learning needs.

Modules 2 and 3 cover which resources to search and how to plan a search strategy. These could also be completed prior to face to face training so that in your sessions you are free to focus on hands on practice. Alternatively for longer sessions, you could support users to complete the modules or parts of them within a session. You can also signpost to the modules post-training as a way to reinforce learning.

Module 3 has an animation on the use of OR/AND. As well as being embedded in the modules it is also available on You Tube for linking or embedding into websites or incorporating into presentation slides. You can either use the full video covering both OR/AND or shorter versions on just OR or AND to brighten up your training sessions.

We hope that you can find ways to use the suite of training to complement your existing training and to provide a tool which users can access for support from anywhere.

If you have any other ideas about how the modules could be used in your training, please add your comments below.

Thanks

Sarah and Tracey

Tracey Pratchett, Knowledge and Library Services Manager, Lancashire Teaching Hospitals NHS Foundation Trust tracey.pratchett@lthtr.nhs.uk

Sarah Lewis, Library Services Manager, Buckinghamshire Healthcare NHS Trust sarah.lewis@buckhealthcare.nhs.uk

The General Data Protection Regulation – why we need to act and how we can help each other!

In May 2018, the General Data Protection Regulation (GDPR) will replace the 1988 Data Protection Act (DPA). GDPR builds on the DPA and gives ‘data subjects’ (i.e. those whose data is being held) enhanced rights. If your library service collects data about individuals on library management systems, document supply systems, or swipe card access systems, uses social media or cookies on websites, or captures CCTV images, then this applies to you!

6 things to know about GDPR:

  1. All organisations (or groups of organisations) must identify a named Data Protection Officer (DPO).
  2. The definition of personal data now includes ‘any information relating to an individual’s… private, professional or public life’ and personal identifiers such as photographs, CCTV images, posts on social media and IP addresses.
  3. Data subjects have the right to be informed that their data is being processed via a privacy notice which explains the grounds on which data is being collected, who is processing the data, the intended use of the data, the retention period for the data, and their right to complain.
  4. Data subjects can access, correct and, in circumstances where extreme distress has been caused, erase data. Organisations must respond to requests for access within one month.
  5. Implied consent is no longer allowed. Individuals must opt in to their personal data being held. Statements such as ‘if you continue to use this website then you accept our cookie policy’ are not permissible.
  6. Personal data allowed under GDPR must be portable between organisations, so must not be held in proprietary formats/must be able to be exported to a generic format such as a .CSV file.

What should library services do now?

  1. Find out who is leading on GDPR in your organisation and prepare for a conversation with them about use of personal data in your library service.
  2. Do a quick library team audit of all the personal data you keep in relation to the services you provide. For each think: Who (is the data subject), What (data is being processed), Why (is it being processed), Where (is it being stored) and How (is it being used)?
  3. Think about what privacy notices you might need to cover the data processing requirements for your service. Privacy notices can cover more than one instance of data processing, but it must be possible for users to positively opt-in to each.
  4. Check your procedure for dealing with access, correction and deletion requests – and update these if necessary.
  5. Check that personal data you hold is held in or could be converted to a commonly used electronic format.

How can we help each other?

Many of our data processes will be common to all library services. Please reply to this blog post if you have already done GDPR preparation work and have anything you are willing to share (e.g. your audit of data processes or a new privacy statement) or if you have ideas about anything we could usefully do nationally.

Further information on the GDPR can be found on the Information Commissioner’s Office website https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/ , which also contains an excellent ‘12-steps to consider now’ document (https://ico.org.uk/media/1624219/preparing-for-the-gdpr-12-steps.pdf .

Naomi Korn Copyright Consultancy will also be providing advice on this issue at https://naomikorn.com/resources/ under the heading ‘Data Protection Resources’.

David Watson
NHS Copyright First Responders

STEP e-learning modules now available!

As you know, we’ve been developing a suite of literature searching modules for you to use as part of the information skills training you offer.

We are delighted to announce that the first three modules are now available from https://www.e-lfh.org.uk/programmes/literature-searching/

‘Building the Foundations’ includes three modules to enable users to assess their current level of skill in literature searching, find out more about the resources available to them and get started planning a search.

Module 1 Introduction to searching
Module 2 Where do I start searching?
Module 3 How do I start to develop a search strategy?

Please feel free to place these links on your websites use the attached flier to promote the modules.

The next three modules on ‘Developing the Skills’ will be launched later this year and ‘Applying the Skills’ modules will be available in early 2018.

Attached are some FAQs about the modules which you may find helpful.

If you require further information, please contact the project leads:

Tracey Pratchett, Knowledge and Library Services Manager, Lancashire Teaching Hospitals NHS Foundation Trust tracey.pratchett@lthtr.nhs.uk
Sarah Lewis, Library Services Manager, Buckinghamshire Healthcare NHS Trust sarah.lewis@buckhealthcare.nhs.uk