Category Archives: Quality and Impact

Share your innovations

We are pleased to announce that following a break during 2016 the Sally Hernando Innovation Awards are back.  We want to hear about the new and innovative ideas Library and Knowledge services have been introducing over the past few years.  We know there are lots of them.

You will notice a change in the process for 2017 including an increased emphasis on evaluation. Ideas are great, but we want to know about what happened when you put them into practice.  Learning from your experiences helps other services to identify which innovations may work for them, and helps them to avoid pitfalls that you may already have overcome.

We plan to announce the results of the 2017 awards to coincide with Libraries Week in October and there will be funding for the winners to present their innovations at HLG or a similar UK conference.

The new innovations form, guidance, and submission process can be found on the Knowledge for Healthcare Blog

The deadline for entries for the 2017 awards is Friday 12th May

So don’t delay –submit today!

Dominic Gilroy
NHS LKS Development Manager Yorkshire and Humber
dominic.gilroy1@nhs.net

Joanne Naughton
NHS LKS Development Manager North East
joanne.naughton1@nhs.net

LQAF 2017 Reminder

As 2016 was drawing to a close we announced the interim arrangements for LQAF in 2017.

This is anticipated to be the final year of the LQAF in its current form as we move to update the quality assurance and improvement mechanism and align with HEE quality developments and the Knowledge for Healthcare framework.

With this in mind the Library and Knowledge Service Leads approved a proposal to concentrate on five core criteria for 2017, all of which have a strong link to the Knowledge for Healthcare framework.

Criteria
1.1c
The LKS works with other organisations and agencies across the local health community to modernise and develop services to meet customer needs, expectations, and choice.
1.3c
The positive impact of LKS can be demonstrated.
5.3h
LKS support clinical and management decision making.
5.3l
LKS are developed to support information provision for patients and/or the public

To note this cannot be declared “Not applicable” in 2017
5.4a
Members of the LKS team are actively involved in the creation, capture, sharing, utilisation, or reuse of knowledge in the organisations served.

To note this cannot be declared “Not applicable” in 2017

We are asking for self assessment of a compliance level along with evidence for these five criteria.

For all others we only need to see evidence if you are claiming an increase on the compliance levels recorded for your service in 2016.

The existing library services LQAF webpage has been updated with these details along with the SAT and guidance documents

We will keep you up-to-date as work progresses to develop a new library quality mechanism for the future.

Dominic Gilroy
NHS Library and Knowledge Service Development Manager – Yorkshire and the Humber
LQAF Task and Finish Group Chair
E. dominic.gilroy1@nhs.net

Metrics Update

The Metrics Task and Finish group is largely resting after the publication of their Report and the accompanying Quality Metrics Template.

I spoke about the work we had completed at HLG2016 Scarborough and it brought home to me the need to make the materials we had produced more accessible.  The strong attendance and active debate impressed on me that people were definitely interested but struggling to get to grips with how to proceed.

To address this I took advantage of the annual poster competition at #NHSHE2016 and submitted the below poster on Metrics.  I went with trying to hammer home the message about the four principles and what they mean in practice. Using MARC as an acrostic had the bonus of chucking in a feeble nerdy library pun.

The poster was well received (though only placed 6th in the competition) and I was particularly pleased to see a tweet afterwards sharing the poster with a group of other libraries after it had been raised at a network meeting.

I am hoping that people will share with me examples of how they have used the metrics work. Development is underway to provide a submission tool for sharing metrics similar to that to be used around impact case studies. In the meantime – do get in touch with thoughts, questions and comments.

Alan Fricker
Metrics TaF Chair