Category Archives: Service Transformation

A new guide to using NHS Choices

Developed by Health Librarians, this guide is for staff and the public to use to find the wide range of health information freely available on NHS Choices. Using screenshots and short descriptions, the guide can be used as a teaching tool or a standalone leaflet.

We piloted the guide with NHS and public library staff and the feedback was very positive and here are some comments:

  • “This works really well as a basic guide to navigating the main functions of NHS Choices.”
  • “It’s clear, informative & up-to-date”
  • “Simple no nonsense approach”
  • “I discovered things on there that I’d forgotten / possibly didn’t know were there”
  • “A really easy to understand and useful guide and it will be very helpful to all frontline staff”

When asked “How would you use it?” some ideas were:

  • Have it available in the library & other venues across the Trust
  • Put it on the Trust website
  • Use as a hand-out in teaching situations
  • Give it to the wards and perhaps offer to GP practices
  • To point out services to members of the public who enquire with us
  • It will be useful for providing the public / patients with more detailed information about the site in an easy to use format.
  • As part of training in “finding evidence” and as a library hand-out, or attachment to an email when drawing attention to the site

You can find the Guide to NHS Choices alongside other training resources.

NHS Choices will be changing its content in the future so we aim to review this leaflet every 6 months.

Comments to:

Share your innovations

We are pleased to announce that following a break during 2016 the Sally Hernando Innovation Awards are back.  We want to hear about the new and innovative ideas Library and Knowledge services have been introducing over the past few years.  We know there are lots of them.

You will notice a change in the process for 2017 including an increased emphasis on evaluation. Ideas are great, but we want to know about what happened when you put them into practice.  Learning from your experiences helps other services to identify which innovations may work for them, and helps them to avoid pitfalls that you may already have overcome.

We plan to announce the results of the 2017 awards to coincide with Libraries Week in October and there will be funding for the winners to present their innovations at HLG or a similar UK conference.

The new innovations form, guidance, and submission process can be found on the Knowledge for Healthcare Blog

The deadline for entries for the 2017 awards is Friday 12th May

So don’t delay –submit today!

Dominic Gilroy
NHS LKS Development Manager Yorkshire and Humber

Joanne Naughton
NHS LKS Development Manager North East

Knowledge & Information Management embraced by CILIP

The information world as we know it is changing at an ever increasing pace, and it is only right that we as a profession maintain increasingly relevant and up to date in our contribution to it.  As Knowledge, Information and Library professionals we feel we are the right people to put the “I” back into “IT”.  We all know that an information system is only as good as the information that has been put in it, and has to have been designed based around what is actually required for it to be effective.

As established and experienced health information professionals, you will be very aware of this – and many of you may be even more K&IM focussed than many of us are currently. It is only right therefore that we help provide you with the professional support you need to make your career a success, and we hope that you will help up us within CILIP to respond adequately to this challenge.

CILIP has been looking at its way forward in the realm of knowledge & information management for a couple of years, and a lot of initial preparatory work has been done by some very committed individuals to look at how we should be engaging in this area.  A number of us have been working in K&IM for years and have been keen to see CILIP develop relevant professional activity.

During 2016, it was decided that a new specialist interest group should be established to take this work forward, and champion the roles of knowledge & information managers.  I have been Chair of CILIP’s Information Services Group for several years and as a Group we decided that it would be right to help transform into this area to help take it forward.  I was appointed by CILIP as the inaugural Chair of the K&IM Group and the new group will be established in 2017.

From 1st January 2017, all CILIP members will be automatically offered free membership of the K&IM Group for the first two years to help get it established.  We hope that you will join us as up and coming professionals to see this area establish and develop; both within CILIP and more importantly in the wider workplace.

As part of the K&IM Committee structure, a sub group is to be created called “Information Services”.  This will include coordinating the work of K&IM Awards.  Two regional groups (London/South East and East of England) will also be active to provide support work at a more local level.  The other main objectives for 2017 will be based around establishing the identity of the K&IM Group, Communication, Events and identification of training needs for members.

The K&IM Committee has agreed that they would like a journal to be published. The next edition of ISG’s journal “Refer” will be dedicated to K&IM issues and then after that the future direction will hopefully have been decided – including any name change.

We do hope that you will be able to join us as a member of the CILIP K&IM community.  This can be either as an existing CILIP member or as a member of the K&IM group alone.  Further details are available from myself as Chair.

So much will need to be done that you can help with.  This could be writing some articles for our K&IM journal about your experiences and findings, helping to organise a K&IM event, helping with our website information, or even helping us research training needs.

Getting involved with K&IM on a voluntary basis though CILIP will help you in your career in several ways.  It is an excellent way of networking with link minded individuals, help you develop your experience if you are new to K&IM, and help you maintain a current knowledge of developments in the K&IM field.

If you feel that you can help with any of the above, or can think of how CILIP can become even more relevant to the K&IM profession, than please contact David Smith Director, DJS Management Solutions Limited (and Chair, K&IM National Committee)

David Smith