Metrics Bank

Examples of metrics submitted by Library and Knowledge Services are listed here – scroll right to download the full details

Export to    
# IdName of organisationContact e-mailSelect regionMetrics definition (as per the Quality Template)Metric aspect(s) I am happy for people to reuse and / or modify this metricPlease upload your metric
1 96
King's College London
alan.fricker@kcl.ac.uk
London
Number of active users on OpenAthens in a given period
E-Resources  - E-journals, E-books,  decision support tools
Please tick to confirm
Quality-metrics-OpenAthens-Active-2017.docx
2 97
King's College London
alan.fricker@kcl.ac.uk
London
LQAF compliance percentage
Quality assurance - Measuring service quality
Please tick to confirm
Quality-metrics-LQAF-2017.docx
3 98
King's College London
alan.fricker@kcl.ac.uk
London
GMC Survey scores against Access to Educational Resources and sub questions on Library Services, Online Journals and Space for Private Study. Overall score, specialty outliers, positive versus negative satisfaction ratings
Quality assurance - Measuring service quality
Please tick to confirm
Quality-metrics-GMC-2017.docx
4 160
NWAS LKS
Matt.Holland@nwas.nhs.uk
North West
Percentage of NHS Open Athens Accounts to Headcount
User registration - library members and OpenAthens registrations
Please tick to confirm
QualityMetricCaseStudy1WORDEdited.docx
5 161
NWAS LKS
Matt.Holland@nwas.nhs.uk
North West
Ratio of Open Athens accesses to resources per headcount
E-Resources  - E-journals, E-books,  decision support tools
Please tick to confirm
QualityMetricCaseStudy2WORDEdited.docx
6 162
Brighton and Sussex NHS LKS
ben.skinner@bsuh.nhs.uk
Kent, Surrey, Sussex
Proportion of members registered for KnowledgeShare targeted evidence updates who receive at least one email in three months
Current Awareness - reach, click throughs
Please tick to confirm
KnowledgeShare Quality Metric - Registered members who are receiving updates.docx
7 163
Brighton and Sussex NHS LKS
ben.skinner@bsuh.nhs.uk
Kent, Surrey, Sussex
Proportion of registered LKS members who are registered for KnowledgeShare targeted evidence updates 
Current Awareness - reach, click throughs
Please tick to confirm
KnowledgeShare Quality Metric - LKS members who are registered on KnowledgeShare to receive updates.docx