The Library and Knowledge Service for NHS Ambulance Services in England [LKS ASE] was launched in April 2018

LKS ASE is a partnership between eight English ambulance services to provide national coverage.  The new service operates in four key areas:

  1. Request an Article – complete an online form and request any article you need.
  2. Request a search – complete the online form to request a literature search.
  3. Current Awareness – sign up for monthly current awareness updates.
  4. Guides and Help – the library has written guides on topics related to searching, research and paramedic practice.

LKS ASE is working with Manchester University NHS Trust Library Services to deliver a document supply service.  Further developments are planned for the future to extend the service offering including an implementation of KnowledgeShare and a repository.

The plan for the next three years of operation is set out in the LKS ASE Strategy.   If you have any comments on the strategy please feed them back to Matt.Holland@nwas.nhs.uk .

For more information about the library:

London Ambulance Service and South East Coast Ambulance Service already have services in place and are not part of the new arrangements.

LKS Quality Improvement Standards Pilot 2018 

We are pleased to announce that the pilot of the new Library and Knowledge Services Standards launched at the beginning of May. 

To find out more about the pilot and to view the documentation we have uploaded on to the Knowledge for Healthcare blog the Pilot LKS Quality Improvement Standards documentation and the supporting LKS Quality Improvement Standards Handbook.   

Although we are making the documents available they are still currently in pilot form and through testing over the next few months things may change before introduction of the final Standards in 2019. 

To provide an overview of the standards a recorded presentation is also available for you to listen to at your convenience.  You will need to download this file to your local device before attempting to play. 

We will be keeping you up to date on the progress of the pilot via the blog and at local network meetings. 

If you have any questions please do add a comment on the blog or send through to the contact details provided below

 

HEE LKS Quality Improvement Standards Project Group: 

Clare Edwards  Deputy Head Library and Knowledge Services and Technology Enhanced Learning, Midlands and East 
Linda Ferguson  Deputy Director of Health Library and Knowledge Services, North 
Dominic Gilroy  Library and Knowledge Services Manager: Y&H, North 
Holly CaseWyatt  Library and Knowledge Services Development Lead, London and Kent, Surrey and Sussex 
Sue Robertson  Knowledge Services Development Lead, South 

Knowing me, knowing you – there is something we can do… #Knowvember18

Knowvember 2018 – what, why, when???

Knowledge management.

Do those 2 words make your heart sing or weep?

Are you an active KM-er, keen but not quite sure how to get involved and do more, or an absolute beginner?

Either way, we* want you!!

We’re coordinating a knowledge management campaign which will take place throughout November 2018 (November… Knowvember… you see?!). The idea is to highlight and showcase the ways in which library and knowledge services can and do promote and mobilise evidence and organisational knowledge.

What does the Knowvember campaign involve?

There are 3 elements: pledging to get involved, support for you in the run up to Knowvember, and then the KM activity in November itself.

Pledging

Between now and November, we are encouraging you to pledge to carry out a KM activity within your organisation at some point in November. Which activity you choose is up to you – you could start small with something within your service (for example, a lessons learned review of a project), offer to facilitate something for another team or department, or go for something bigger like a knowledge cafe or a randomised coffee trial. There are lots of resources on the knowledge management toolkit pages to give you some ideas.

You can pledge in different ways:

  • There is an online option, using Padlet, which we’re encouraging you to use. On the site, you can see what other people have pledged, and make your own, without needing to login or create an account. It’s really easy – just click on the + in the pink circle at the bottom right hand corner of the page. Then add a title, your pledge, and your name and organisation. You can upload a photo as well.
  • Alternatively, you’ll be able to email your pledge for us to add to the list.
  • You’ll also be able to pledge in person at HLG (where we’re having a poster, so come and see us!) and at the events we’re running in September (see below).

Pledging just involves giving your name, organisation and what you’re planning on doing, or just your support for the campaign. This will help us to follow-up after Knowvember, and see what impact the campaign has had.

Support for getting involved

We’re holding 4 events in September which we hope will inspire you to get involved. The events will showcase KM activity that’s already going on in your region, and give you the opportunity to ask questions and find out more. They will also include the opportunity to take part in some KM activities, so that you can see how easy it is to run them, and how valuable they can be.

The events are free, and are open to all LKS staff. We’re holding one in each region:

North: Leeds, Thursday 13 September

Midlands and East: Leicester, Tuesday 18 September

South: Exeter, Wednesday 5 September

London and Kent, Surrey and Sussex: London, Wednesday 12 September

You can book into whichever event is easiest for you to get to, regardless of which region you’re in. The booking form is now open.

We’ll also be working with the lovely #ukmedlibs people to run a Twitter chat in October (16th), to encourage and inspire you to take part in the campaign.

Knowvember itself

We’re encouraging everyone involved to tweet about their activities during the month, using the hashtag #Knowvember18.

We’ll be organising a Thunderclap to help promote the campaign that we’ll be asking you to support.

Once you’ve carried out your KM event or activity, we’d be grateful if you could let us know, so that we can evaluate how successful the campaign has been. We’ll circulate a quick survey at the end of Knowvember to all those who pledged to join in.

Keep an eye out for our tweets and updates – and if you’d like any more information in the meantime, please contact knowvember@libraryservices.nhs.uk.

*We are a project group on the HEE/CILIP Leadership Development Programme 2017-18:

Clare Crowley, Natalie Gabe, Charlotte Greaves, Bennet Jones, Susannah Keill, Deborah Lepley, Hong-Anh Nguyen, Katie Nicholas, Preeti Puligari, David Watson, Fran Wilkie