Tag Archives: CILIP

#AMillionDecisions – an ongoing initiative

70 for #NHS70: endorsements for #AMillionDecisions at NHSConfed18

A fantastic two days of advocacy about the role of health librarians and knowledge specialists took place last week at the NHS Confed18 Exhbition in Manchester.  Conversations were held with over 70 senior leaders across the healthcare system who signed-up to support the key messages of the campaign, highlighting the critical role of specialist health librarians to encourage the use of evidence and knowledge to inform decisions made in health care.

In addition four of our champions  provided interviews about the necessity to use reliable evidence in health care decision making, outlining the multiple benefits from working with health librarians.

Louise Goswami and Sue Lacey-Bryant travelled from Manchester to Keele to deliver a keynote presentation  to the CILIP Health Libraries Group Conference which described what has changed as a result of the campaign.

The campaign to-date

Phase One of the #AMillionDecisions campaign reached its conclusion at the end of 2017. The campaign was successful in gathering high-profile senior leader support and enabling conversations to take place about the critical role of library and knowledge services at a national level. Tangible results include the NHS Library and Knowledge Services Policy being embedded in the NHS England researc h plan; a pilot knowledge broker service for the National Association Primary Care (NAPC) care home initiative; regular communications to various NHS organisations about library and knowledge services and trialling questions relating to library services within the GMC survey.  Further potential for greater partnership working with a range of organisations, such as the Care Quality Commission, NHS England and NHS Improvement are also underway. Further leads from events such as our presence at the NHS Confederation Conference 2017 are still being followed up.

Featured throughout the campaign were a series of social cards featuring endorsements from high-profile champions and the production of case study vignettes illustrating the impact of the work we do.

At a local level #AMillionDecisions has presented a clear message that can be used by Library and Knowledge service teams to celebrate the impact of their work upon healthcare services.

Ongoing developments

A meeting was held with CILIP in the early part of 2018 and a decision taken to continue to use the #AMillionDecisions messaging and branding as an ongoing initiative celebrating the critical role of specialist health librarians to encourage the use of evidence and knowledge to inform excellent health care and health improvement. The second phase of this initiative will focus around reaching out to those that employ health librarians and to NHS organisations and individuals which currently do not make use of library and knowledge services. It will share a range of outputs such as the Evidence and Knowledge Self Assessment Tool and the Literature Searching and Knowledge Mobilisation e-learning tools to encourage use of evidence and knowledge within the health service in England.

Further endorsements have been sought and published across social media – in 2018 these have included endorsements from Professor Gillian Leng, NICE; Professor Trisha Greenhalgh, University of Oxford; Dr Andrew Goddard, Royal College of Physicians; Dr Tim Swanwick, Health Education England;  Dr Nav Chana, NAPC; Dr Jonty Heaversedge, NHS England and Professor Tim Evans, NHSI.

The illustrative case studies supplied by you continue to be shared as examples of good practice with many senior stakeholders.

How can you get involved?

We ask that you continue to use the #AMillionDecisions logo, collect endorsements from your own local champions and continue to submit impact case studies to the Knowledge for Healthcare Blog. Two basic templates are available for you to develop and share examples of your own local social cards and impact case study vignettes. Continue to use the hashtag in your social media posts and share key messages from the initiative within your organisations.

An Espresso Cafe was held at the CILIP HLG Conference to gather feedback about  #AMillionDecisions.  Notes from that session are available here.

For further information please contact your regional library lead.

Report from CILIP Privacy Briefing: Things to know and do

CILIP held a Privacy Briefing on 28th November focusing on issues relating to Privacy, particularly in the light of changing data regulation including the General Data Protection Regulations due to come into force in UK law in 2018.

The sessions highlighted the professional obligations of Library and Information professionals in relation to privacy as well as exploring some ways in which libraries, archives, and other bodies where tackling privacy and data protection issues.

My more extensive notes on the day are on the Yorkshire and Humber LKS Wiki but a  summary of actions is below:

Five things LKS professionals should know:

  • The position of the European Convention on Human Rights, and CILIP in relation to privacy rights.
  • How your service handles its customer’s personal data
  • How any third parties (eg: LMS suppliers) handle your customer’s personal data
  • How to balance the customer’s right to privacy with the practical need to deliver the service in the customer’s interest (have you explored the tension, and can you justify the decisions and resulting practices?)
  • Who you can turn to within your organisation for advice in this area.

Five things LKS professionals should do:

  • Review your service’s practice in relation to customer’s personal data and document processes and procedures
  • Undertake a Privacy Impact Assessment using the above data to identify what changes you need to make to ensure your processes are the best they can be
  • Challenge your practice as an information professional with privacy in mind
  • Consider how you can educate your users in relation to privacy (eg: online)
  • Advocate for privacy and contribute to CILIP’s Ethics Review

Dominic Gilroy
NHS LKS Development Manager (Yorkshire and Humber)

#AMillionDecisions Re-launched

#AMillionDecisions, a joint campaign by Health Education England and CILIP, the library and information association, was successfully re-launched at the NHS Confed 17 exhibition, June 2017.

Sarah Hennessy, Co-Chair of CILIP Health Libraries Group reflects on NHS Confed 2017:

“As part of the #AMillionDecisions planning team, I attended to promote the campaign and Library and Knowledge Services in general.

This was a fantastic opportunity to chat informally with senior NHS leaders about how utilising the expertise of library services could help them to make decisions based on research evidence.  I used a recently acquired skill in the art of high impact conversations, or ‘elevator pitches’, one of the many useful lessons from the HEE-CILIP Leadership Programme.

Some delegates did not know if they had access to a Library. Many more praised the service. Some expressed frustration at not having access to a service, especially once I’d mentioned some of the key benefits. Many went away enthused to make greater use of Library/Knowledge services.

We used name badge scanners; allowing people to quickly show support for the campaign and to capture contact details. Over seventy new contacts were made. These are being followed-up by HEE’s strategic library leads.

An added bonus was listening to my own NHS Trust Chief Executive, Rob Webster, host a panel discussion. A supporter of #AMillionDecisions, Rob is enabling us to reach a wider audience via his role as Lead of the West Yorkshire & Harrogate Sustainability and Transformation Partnership (STP)”

 

Supporting #AMillionDecisions: Please keep using campaign materials to promote the value of your work in ensuring healthcare decisions are evidence based.

  • Use the #AMillionDecisions logo in e-mail signatures and posters
  • Update people about the campaign
  • Collect and share examples of the value you bring to your organisation
  • Tweet creatively using #AMillionDecisions
  • Reach out to NHS organisations who do not have access to a library/knowledge service. Work with your regional lead to shape services for these organisations
  • Feed back about how you are using #AMillionDecisions – via the blog or via your regional library lead.

Plans are now being finalised for a Breakfast meeting for senior staff from various NHS bodies in October.

Sarah Hennessy, Co-Chair of CILIP Health Libraries Group