Tag Archives: Collaboration

The STEM Club in the North East of England

Working in partnership to support the work of the Sustainability and Transformation Partnership

The publication of the NHS Five Year Forward View and the subsequent arrival of Sustainability and Transformation Partnerships (STPs) signalled an attempt to change relationships between NHS providers and commissioners, moving away from a competitive marketplace towards closer partnership working.

In the North East of England, a group of staff from NHS Library and Knowledge Services, Commissioning and Public Health are looking to do the same. The Sustainability and Transformation Evidence Mobilisation Club (or STEM Club) is an informal group of colleagues working to support the mobilisation of evidence within the healthcare system.

We are trying to achieve this aim in two ways:

* By making links to work streams within the North East and Cumbria Partnership (and potentially beyond)

* By providing both virtual and real (in person) opportunities to connect as a group and understand who is working on what, making effective use of our collective knowledge and insights

A small group of STEM members has been meeting for over a year now and we have started to make links between work stream leads and library and knowledge staff. So far, a number of LKS staff have been involved in working on number of topics including:

* Frailty

* Maternal choice in perinatal care

* Physical exercise in preventive healthcare

We held our first full meeting of the STEM Club in March 2018. We used the name Club as the group has no formal governance arrangements as such. The event was attended by staff from LKS, Public Health, Commissioning and HE. A number of members of the group are from Yorkshire and Humber and we are happy to welcome colleagues from outside the North East. We were genuinely surprised at the level of enthusiasm in the room. There was a huge amount of interest in the work that has been done so far and a shared commitment to continuing with this approach. A few key challenges and affirmations came from the day:

* STEM is a “bottom-up” movement. This is genuine partnership working between colleagues with a shared interest in evidence mobilisation.

* We need to be responsive to the pace of work at a system level and be able to “share as we go”.

* We also need to be open to accessing and using a range of different types of evidence and knowledge (including tacit knowledge).

We are thinking about how we can share more widely regionally and nationally and we would be very interested to hear from others who have been working with their STPs locally.

The librarians who have been involved in the work are happy to share their experiences with you: Kirstin Himsworth County Durham and Darlington NHS Foundation Trust Claire Masterman County Durham and Darlington NHS Foundation Trust Dor Wilson Gateshead Health NHS Foundation Trust

You may also want to contact your Regional LKS Lead to find out more about working with STPs:

David Stewart  (North)

Ruth Carlyle (Midlands and the East)

Helen Bingham (South)

Louise Goswami (London & KSS)

Joanne Naughton
NHS Library and Knowledge Services Development Manager – North East

Current Awareness/ Alerting Services Directory Launched

Today we are launching the Current Awareness/Alerting Services Directory which builds on the work of the Knowledge for Healthcare Current Awareness Services Task and Finish Group.

The Directory is designed as a finding tool with a built in way of sharing what you create for your current awareness and alerting services.  We have added some examples with one entry per organisation or person. We have also provided some best practice guidelines on creating current awarenes/alerting products.

In the Directory you can find:

  1. bulletins on a range of topics (but not new acquisitions bulletins)
  2.  CAS and alerting schemes
  3.  who has experience in using certain tools to create CAS and alerting bulletins or expertise in a topic (e.g. commissioning)

Most importantly you can share with pride both your knowledge and information on the bulletins that you create or schemes that you take part in.

We encourage you to explore the directory by going to the Current Awareness section on the menu.

We want you to help develop the directory so it becomes indispensable to us all.

Let us show what we are best at – collaboration (and maybe a little bit of borrowing and repurposing) and ensure that as many library and knowledge services as possible have an entry in the directory.

We are waiting to hear from you…

Kieran Lamb
Knowledge and Library Service Manager, Stockport NHS Foundation Trust
kieran.lamb@stockport.nhs.uk

Linda Ferguson
Health Education England North
linda.ferguson@nhs.net

Service Transformation: patient and public information by Carol-Ann Regan

Our vision: NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making,learning, research and innovation to achieve excellent healthcare and health improvement.

Patient and public information is incorporated into the Knowledge for Healthcare (K4HC) vision. For many of us in NHS libraries this will introduce a new service user as traditionally this has not been within our remit. Indeed for some NHS libraries our line management may not see it as a priority.

With K4HC however we have been given an exciting opportunity to broaden our services and become more directly involved with patient and public health information. This could mean as little as offering reference use of our libraries right up to engaging in direct conversations with patients. (Thames Valley and Wessex have already produced NHS Library Knowledge Services Guidelines for Handling Enquiries from Patients and the Public)

Service Transformation is one of 4 work streams and incorporates a Task and Finish Group for Patient and Public Information. This group met for the first time in May and has representatives from the 4 Health Education England regions.

So what is the task and finish group doing? Initially we have given priority to:

  1. Scoping existing practice. To do this we have been asking for examples of what services exist, however small. We have also been looking through the Sally Hernando innovations and Health Libraries Group Conference presentations. From these we will produce a document detailing current practice. This may give you ideas of ways to expand your service.
  1. Exploring collaboration with interested parties. This is an area where partnership working is key. On a local level this could mean closer working with local public library colleagues. Public libraries already offer health information as one of their services. On a national level there are many key players such as NHS England, Public Health England, Patient Information Forum (PIF) to name but a few. PIF gives some interesting advice.

Since the creation of this task and finish group the national picture has changed with the expansion of interest in health literacy. Patients need quality, trustworthy and understandable health information if they are to be partners in their own wellbeing and healthcare. If health literacy is a new concept for you then I suggest you look at Scotland’s national action plan. They are way ahead north of the border.

Promoting health literacy presents opportunities for us to have closer working with clinicians as they deliver health information to patients. There are many ways to engage with your trust staff e.g using our skills to guide healthcare staff in appraising consumer health websites or contributing evidence for patient leaflets.

Regionally it would be great to have your input to help support the national agenda. Would you like to contribute to this as part of a regional group or as an expert reference? If so please contact me.

A word of caution: involvement with patient and public information could take you and your service into areas quite unusual and perhaps out of your comfort zone!  On a practical level for me I am now supporting various patient support groups in accessing health information on the internet and have been involved in editing a resource  for those  living with and beyond cancer (So what do I do now: the cancer manual)

Carol-Ann Regan
Library and Knowledge Services Manager
Library
Musgrove Park AcademyPatient
Musgrove Park Hospital
Taunton and Somerset NHS Foundation Trust