Tag Archives: digital literacy

Taking a Forward View

“Knowledge specialists can play a pivotal role in mobilising knowledge and evidence effectively” so states the article Forward view: advancing health library and knowledge services in England in the March 2018 edition of the Health Information and Libraries Journal.  As part of a series of articles exploring international perspectives and initiatives, new directions for health library and knowledge services in England are considered.

Sue Lacey Bryant and colleagues explore how we will meet user expectations and examine access to digital content and services.  The ongoing need for information skills training and provision of attractive learning spaces for collaboration and knowledge sharing is acknowledged.  Steps already being taken to empower patients and the public are described including collaboration with the voluntary sector and public libraries to facilitate access to high-quality patient information.   As traditional tasks around evaluating and targeting evidence to update colleagues becomes increasingly mechanised so time is released for knowledge specialists to take on more embedded roles encouraging knowledge and learning to be shared more effectively.  Funding and quality are discussed and the shift in focus from counting to demonstrating the impact of services on organisational objectives and patient outcomes is explained.  An exploration of the work taking place to develop the workforce who will deliver the transformed library and knowledge services of the future is included.

In conclusion it is predicted that there is “a bright future in which librarians’ expertise is used to mobilise evidence, manage and share knowledge, support patients, carers and families, optimise technology and social media and provide a keystone for improved patient care and safety”.

To find out more read the full article. (CILIP HLG Members can access the journal as part of their membership entitlement)

Lacey Bryant, S. et al. 2018. Forward view: advancing health library and knowledge services in England.  Health Information and Libraries Journal, Volume 35, Issue 1, p. 70–77

Libraries Deliver: HEE response to the open consultation on Public Libraries

As leaders of the strategic development and quality assurance of NHS funded library, information and knowledge services, HEE was pleased to submit a  response to the open consultation on Libraries Deliver: Ambition for Public Libraries in England 2016 – 2021.

Our response from HEE was prepared in consultation with the strategic Library and Knowledge Service Leads supporting Local offices of HEE around the country, and approved by the HEE Executive Team on 24 May.

You will see that broadly speaking we welcome the shared Ambition for Public Libraries in England proposed by the Libraries Taskforce. We note the wide range of bodies that have been involved in its development, the ambitious view that it takes and the emphasis it places on public libraries as central to the development of communities, underpinning reading and literacy; health and wellbeing; economic growth; culture and creativity and learning.

Cradle to grave

We particularly welcome the recognition that public libraries are a “cradle to grave service”; that they are vital to both the physical and mental health of the public and that public libraries support the development of digital literacy.

For the Taskforce to consider

We present a number of observations and suggestions for the Taskforce to consider relating to digital literacy, collaborative working and evidence-based planning and not least to workforce. We emphasise that it is well-trained, experienced and qualified library staff that design, deliver and evaluate the library service.

HEE would be happy to be proactive in supporting the implementation of your Ambition for Public Libraries in England in an appropriate way, and to meet to discuss this further.


David Stewart, Director of Health Libraries North

Sue Lacey Bryant, Senior Advisor, Knowledge for Healthcare, HEE