Tag Archives: Engagement

#AMillionDecisions – an ongoing initiative

70 for #NHS70: endorsements for #AMillionDecisions at NHSConfed18

A fantastic two days of advocacy about the role of health librarians and knowledge specialists took place last week at the NHS Confed18 Exhbition in Manchester.  Conversations were held with over 70 senior leaders across the healthcare system who signed-up to support the key messages of the campaign, highlighting the critical role of specialist health librarians to encourage the use of evidence and knowledge to inform decisions made in health care.

In addition four of our champions  provided interviews about the necessity to use reliable evidence in health care decision making, outlining the multiple benefits from working with health librarians.

Louise Goswami and Sue Lacey-Bryant travelled from Manchester to Keele to deliver a keynote presentation  to the CILIP Health Libraries Group Conference which described what has changed as a result of the campaign.

The campaign to-date

Phase One of the #AMillionDecisions campaign reached its conclusion at the end of 2017. The campaign was successful in gathering high-profile senior leader support and enabling conversations to take place about the critical role of library and knowledge services at a national level. Tangible results include the NHS Library and Knowledge Services Policy being embedded in the NHS England researc h plan; a pilot knowledge broker service for the National Association Primary Care (NAPC) care home initiative; regular communications to various NHS organisations about library and knowledge services and trialling questions relating to library services within the GMC survey.  Further potential for greater partnership working with a range of organisations, such as the Care Quality Commission, NHS England and NHS Improvement are also underway. Further leads from events such as our presence at the NHS Confederation Conference 2017 are still being followed up.

Featured throughout the campaign were a series of social cards featuring endorsements from high-profile champions and the production of case study vignettes illustrating the impact of the work we do.

At a local level #AMillionDecisions has presented a clear message that can be used by Library and Knowledge service teams to celebrate the impact of their work upon healthcare services.

Ongoing developments

A meeting was held with CILIP in the early part of 2018 and a decision taken to continue to use the #AMillionDecisions messaging and branding as an ongoing initiative celebrating the critical role of specialist health librarians to encourage the use of evidence and knowledge to inform excellent health care and health improvement. The second phase of this initiative will focus around reaching out to those that employ health librarians and to NHS organisations and individuals which currently do not make use of library and knowledge services. It will share a range of outputs such as the Evidence and Knowledge Self Assessment Tool and the Literature Searching and Knowledge Mobilisation e-learning tools to encourage use of evidence and knowledge within the health service in England.

Further endorsements have been sought and published across social media – in 2018 these have included endorsements from Professor Gillian Leng, NICE; Professor Trisha Greenhalgh, University of Oxford; Dr Andrew Goddard, Royal College of Physicians; Dr Tim Swanwick, Health Education England;  Dr Nav Chana, NAPC; Dr Jonty Heaversedge, NHS England and Professor Tim Evans, NHSI.

The illustrative case studies supplied by you continue to be shared as examples of good practice with many senior stakeholders.

How can you get involved?

We ask that you continue to use the #AMillionDecisions logo, collect endorsements from your own local champions and continue to submit impact case studies to the Knowledge for Healthcare Blog. Two basic templates are available for you to develop and share examples of your own local social cards and impact case study vignettes. Continue to use the hashtag in your social media posts and share key messages from the initiative within your organisations.

An Espresso Cafe was held at the CILIP HLG Conference to gather feedback about  #AMillionDecisions.  Notes from that session are available here.

For further information please contact your regional library lead.

STPs and Patient Information

Having read the recent blog from Imrana Ghumra and Sue Lacey Bryant on “10 big questions for STPs. One big question for LKS” I decided to email my trust’s lead on the local STP.

Using the key themes from the 10 big questions I outlined how I felt the library could support him and the wider team. I was keen to emphasis how the library could support the team with evidence and current awareness . I ended with a section on how NHS libraries are supporting patient and public information to tie in with the STP health and wellbeing agenda.

To my surprise I got a request by return email for a meeting.

My next surprise was his main interest: patient and public information. He had little interest in our other key skills and offers but focussed the whole conversation on how the library could contribute to the local preventative medicine and health and wellbeing strategies.

For those of us already engaged in PPI this may be another avenue to explore. The STP may enable your service to have collaboration with the wider healthcare community, the public library health offer and also have direct input into patient and public health information at a trust and local level.

Further to the PPI work I am already engaged in, I have already started a conversation with the Lead on Patient Information on how we might use patient letters for health information.

My experience is not an isolated one as I discovered in a conversation with Natasha Howard. Natasha said “I seem to be having more and more conversations about provision of patient and public information, and how the library team can support this work. In the last few weeks it has come up in conversations and emails with clinicians and one of the public health teams that we are contracted to provide services to. I’m due to speak to colleagues in Procurement about how we might contribute to reducing spending on print information for service users. Our accountant has also picked up on our potential in this area. Following discussion of the role of information in prevention and improving outcomes, she suggested that we could write a good business case for funding to recruit a Patient Information Librarian.”

Carol-ann Regan, Library and Knowledge Services Manager, Taunton and Somerset NHS Foundation Trust

Natasha Howard, Library Manager, Aubrey Keep Library, North East London NHS Foundation Trust

 

 

10 big questions for STPs. One big question for LKS.

You’re thinking “What? More acronyms?”

Don’t worry, all is explained. The NHS Five Year Forward View Shared Planning Guidance required every local health and care system in England to create a Sustainability and Transformation Plan (STP). These will be place-based, multi-year plans built around the needs of local populations. STPs will drive transformation in health and care outcomes between 2016 and 2021.

To deliver these plans, NHS providers, CCGs, Local Authorities, and other health and care services have come together to form 44 STP ‘footprints’ (maps). The majority of STP Chairs have been appointed. Local Workforce Action Boards will be responsible for delivering four key pieces of work in the coming months including an action plan that proposes the necessary investment in workforce required to support delivery, and identifying sources of funds to enable its implementation.

Time is of the essence. STPs are working to a deadline of 30 June for submission of their full plans but before submitting the plans will have to go through local governance approval processes e.g. a health and wellbeing board or a Trust board.  This means the deadline for creating the plans is looking more like early June.

The 10 big questions for STPs are:-

  • How are you going to prevent ill health and moderate demand for healthcare?
  • How are you engaging patients, communities and NHS staff?
  • How will you support, invest in and improve general practice?
  • How will you implement new care models that address local challenges?
  • How will you achieve and maintain performance against core standards?
  • How will you achieve our 2020 ambitions on key clinical priorities?
  • How will you improve quality and safety?
  • How will you deploy technology to accelerate change?
  • How will you develop the workforce you need to deliver?
  • How will you achieve and maintain financial balance?

For more detail see The Big Question briefing.

The Big Question for Library and Knowledge Services to ask is “How can we help?”

  • What evidence, best practice and data is required by the STP?
  • Where do you need to focus to best support the health and care system?
  • How can we work together with neighbouring library and knowledge services to provide the best support, efficiently and effectively?

Sometimes several library services serve the organisations within a footprint. Some services span more than one STP. So, it’s important to discuss how to work and collaborate more closely to make Library and Knowledge Services an essential resource for the STPs.

The clock is ticking.  For colleagues just getting started this presentation, briefing and action planning grid, from a recent workshop in Cambridge is shared, simply as an introductory resource. We see that to make a difference, Library and Knowledge services need to act fast, making contact to offer and provide support to the STPs before plans are finalised.

 

Imrana Ghumra                                            Sue Lacey Bryant
Professional Advisor, LKS                       Senior Advisor, Knowledge for Healthcare
@imrana_g                                                    @SueLaceybryant