Tag Archives: Knowledge for Healthcare

Taking a Forward View

“Knowledge specialists can play a pivotal role in mobilising knowledge and evidence effectively” so states the article Forward view: advancing health library and knowledge services in England in the March 2018 edition of the Health Information and Libraries Journal.  As part of a series of articles exploring international perspectives and initiatives, new directions for health library and knowledge services in England are considered.

Sue Lacey Bryant and colleagues explore how we will meet user expectations and examine access to digital content and services.  The ongoing need for information skills training and provision of attractive learning spaces for collaboration and knowledge sharing is acknowledged.  Steps already being taken to empower patients and the public are described including collaboration with the voluntary sector and public libraries to facilitate access to high-quality patient information.   As traditional tasks around evaluating and targeting evidence to update colleagues becomes increasingly mechanised so time is released for knowledge specialists to take on more embedded roles encouraging knowledge and learning to be shared more effectively.  Funding and quality are discussed and the shift in focus from counting to demonstrating the impact of services on organisational objectives and patient outcomes is explained.  An exploration of the work taking place to develop the workforce who will deliver the transformed library and knowledge services of the future is included.

In conclusion it is predicted that there is “a bright future in which librarians’ expertise is used to mobilise evidence, manage and share knowledge, support patients, carers and families, optimise technology and social media and provide a keystone for improved patient care and safety”.

To find out more read the full article. (CILIP HLG Members can access the journal as part of their membership entitlement)

Lacey Bryant, S. et al. 2018. Forward view: advancing health library and knowledge services in England.  Health Information and Libraries Journal, Volume 35, Issue 1, p. 70–77

Evaluation Framework – measuring our success

The Evaluation Framework

How do we know that we are progressing towards achieving the delivery of the vision for Knowledge for Healthcare?

The aim for the Quality and Impact work-stream in delivering the vision is to enhance the quality and demonstrate value of library and knowledge services. Working with Sharon Markless, strategic development of an overarching Evaluation Framework for healthcare library and knowledge services has been produced.

The framework will enable the evaluation of library and knowledge service delivery providing data to demonstrate impact, assure quality of services, and enable service improvement.  The framework is based around six objectives defining the contribution Library and knowledge services can make to the achievement of Knowledge for Healthcare.  These have been chosen areas which are in the direct sphere of influence and action by library and knowledge services.

The Six Impact Objectives:

  • Organisations are more effective in mobilising evidence and internally generated knowledge
  • Patients, carers and the public are empowered to use information to make health and well-being choices
  • Improved consistency and increased productivity and efficiency of healthcare library and knowledge services
  • Enhanced quality of healthcare library and knowledge services
  • Partnership working is the norm in delivering knowledge to healthcare
  • Increased capability, confidence and capacity of library and knowledge services workforce

The framework will provide a clear purpose for the collection of evidence, activity and statistical collections.  The implementation of the framework will begin from July 2017 and there will be an opportunity for involvement in development and piloting of the supporting evaluation processes.

The framework and supporting documents have been published on the new blog section Evaluation Framework. There are also some Frequently Asked Questions 


Clare Edwards

clare.edwards@hee.nhs.uk 

Education Development Programme Lead, Health Education England

Chair Quality and Impact Working Group