Tag Archives: Partnerships

Collaborative Procurement Survey

The ‘Collaborative Procurement Survey’ has been live now for over a month and the purpose of collating the data is to get a complete picture of NHS funded electronic resources procurement across the NHS in England (not print or eJournals). We’d like to know what you purchase, how you purchase and how it is funded. The information provided will allow us to negotiate with suppliers to provide better deals for collaborative procurement, ensuring we are providing a return on investment and better value for money. If you already purchase as part of a collaborative agreement, please provide details in the comments box for each question. Alternatively, if your area already has this data collated then please send the compiled data to HEEE.K4H@nhs.net.

Thanks to everyone who has completed the survey so far, that’s 106 services!

Answer Options Response Count
Health Education West Midlands 15
Health Education East Midlands 7
Health Education East of England 0*
Health Education South West 9
Health Education Thames Valley 5
Health Education North West London 7
Health Education South London 4
Health Education North West 24
Health Education Yorkshire and Humber 13
Health Education North East 4
Health Education Kent, Surrey and Sussex 9
Health Education North Central and East London 5
Health Education Wessex 4
answered question 106

*EoE are in the procurement process and will respond in due course.

I know a few have yet to complete it so we’ve decided to extend the deadline to Friday 20th May 2016. To view the survey before completing it, use the preview link. Once you ‘ve collated all your information, use this link to complete the survey.

The next step will be to analyse the data from the survey and work with three suppliers to explore a collaborative procurement model across the country. If you have the skill and capacity to do some analysis then please let me know and don’t hesitate to contact me should you have any questions about the survey HEEE.K4H@nhs.net.

Imrana Ghumra
Collaborative Procurement T&F Group Chair

Core service offer – your feedback please! – consultation date extended to Friday 5th February 2016

The Core Service Offer Task & Finish group has been developing a flexible, positive statement of the services we provide, and the value that library and knowledge services can collectively add.

We have tested this with the chairs of all Service Transformation Task and Finish Groups, and our wider reference group members, and would now like to open this out for wider consultation.

The draft offer comprises two elements:

  • a (very rough) draft visual which represents a print flyer and corresponding website (click on the image to enlarge it),
Core service offer draft 1.6
Core service offer draft 1.6
  • and a matrix which contains the bespoke offer for specific user groups, with one row of the spreadsheet providing a more detailed description of that that user group can expect in each of the core identified areas of service. (eligibilitymatrix2.3.xls)

While we are seeking to enhance the standard service offer, and to ensure that all of these groups may access all of these services, it is acknowledged that not all local library services will be in a position to offer all services to all user groups.

  • There are user groups where a funded service level agreement would need to be in place for anything exceeding core services.
  • Additionally, there may be elements that are delivered by only one service in a LETB or geography and the role of other services is to signpost.

Further work will include developing guidance on implementation, and ensuring that the wording of LDAs is supportive of services, so that it becomes easier to deliver a consistent service across the country.

Partnerships will be key to implementation, optimising the services that individuals can access from all available providers, so there has never been a better time to form cross-sector relationships within LKS.

Please review the documents and then participate in our survey at https://www.surveymonkey.co.uk/r/7Z9XC6Z

The survey will be open until Friday 5th February (extended from Friday 29th January).

We’d like to have one response per service to ensure fair representation, but please do share with your whole team if possible.

Sarah Johns on behalf of the Core Service Offer Task & Finish group

sarah.johns3@nhs.net

Service Transformation: patient and public information by Carol-Ann Regan

Our vision: NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making,learning, research and innovation to achieve excellent healthcare and health improvement.

Patient and public information is incorporated into the Knowledge for Healthcare (K4HC) vision. For many of us in NHS libraries this will introduce a new service user as traditionally this has not been within our remit. Indeed for some NHS libraries our line management may not see it as a priority.

With K4HC however we have been given an exciting opportunity to broaden our services and become more directly involved with patient and public health information. This could mean as little as offering reference use of our libraries right up to engaging in direct conversations with patients. (Thames Valley and Wessex have already produced NHS Library Knowledge Services Guidelines for Handling Enquiries from Patients and the Public)

Service Transformation is one of 4 work streams and incorporates a Task and Finish Group for Patient and Public Information. This group met for the first time in May and has representatives from the 4 Health Education England regions.

So what is the task and finish group doing? Initially we have given priority to:

  1. Scoping existing practice. To do this we have been asking for examples of what services exist, however small. We have also been looking through the Sally Hernando innovations and Health Libraries Group Conference presentations. From these we will produce a document detailing current practice. This may give you ideas of ways to expand your service.
  1. Exploring collaboration with interested parties. This is an area where partnership working is key. On a local level this could mean closer working with local public library colleagues. Public libraries already offer health information as one of their services. On a national level there are many key players such as NHS England, Public Health England, Patient Information Forum (PIF) to name but a few. PIF gives some interesting advice.

Since the creation of this task and finish group the national picture has changed with the expansion of interest in health literacy. Patients need quality, trustworthy and understandable health information if they are to be partners in their own wellbeing and healthcare. If health literacy is a new concept for you then I suggest you look at Scotland’s national action plan. They are way ahead north of the border.

Promoting health literacy presents opportunities for us to have closer working with clinicians as they deliver health information to patients. There are many ways to engage with your trust staff e.g using our skills to guide healthcare staff in appraising consumer health websites or contributing evidence for patient leaflets.

Regionally it would be great to have your input to help support the national agenda. Would you like to contribute to this as part of a regional group or as an expert reference? If so please contact me.

A word of caution: involvement with patient and public information could take you and your service into areas quite unusual and perhaps out of your comfort zone!  On a practical level for me I am now supporting various patient support groups in accessing health information on the internet and have been involved in editing a resource  for those  living with and beyond cancer (So what do I do now: the cancer manual)

Carol-Ann Regan
Library and Knowledge Services Manager
Library
Musgrove Park AcademyPatient
Musgrove Park Hospital
Taunton and Somerset NHS Foundation Trust