Tag Archives: Quality

LKS Quality Improvement Standards Pilot 2018 

We are pleased to announce that the pilot of the new Library and Knowledge Services Standards launched at the beginning of May. 

To find out more about the pilot and to view the documentation we have uploaded on to the Knowledge for Healthcare blog the Pilot LKS Quality Improvement Standards documentation and the supporting LKS Quality Improvement Standards Handbook.   

Although we are making the documents available they are still currently in pilot form and through testing over the next few months things may change before introduction of the final Standards in 2019. 

To provide an overview of the standards a recorded presentation is also available for you to listen to at your convenience.  You will need to download this file to your local device before attempting to play. 

We will be keeping you up to date on the progress of the pilot via the blog and at local network meetings. 

If you have any questions please do add a comment on the blog or send through to the contact details provided below

 

HEE LKS Quality Improvement Standards Project Group: 

Clare Edwards  Deputy Head Library and Knowledge Services and Technology Enhanced Learning, Midlands and East 
Linda Ferguson  Deputy Director of Health Library and Knowledge Services, North 
Dominic Gilroy  Library and Knowledge Services Manager: Y&H, North 
Holly CaseWyatt  Library and Knowledge Services Development Lead, London and Kent, Surrey and Sussex 
Sue Robertson  Knowledge Services Development Lead, South 

LQAF 2017 Reminder

As 2016 was drawing to a close we announced the interim arrangements for LQAF in 2017.

This is anticipated to be the final year of the LQAF in its current form as we move to update the quality assurance and improvement mechanism and align with HEE quality developments and the Knowledge for Healthcare framework.

With this in mind the Library and Knowledge Service Leads approved a proposal to concentrate on five core criteria for 2017, all of which have a strong link to the Knowledge for Healthcare framework.

Criteria
1.1c
The LKS works with other organisations and agencies across the local health community to modernise and develop services to meet customer needs, expectations, and choice.
1.3c
The positive impact of LKS can be demonstrated.
5.3h
LKS support clinical and management decision making.
5.3l
LKS are developed to support information provision for patients and/or the public

To note this cannot be declared “Not applicable” in 2017
5.4a
Members of the LKS team are actively involved in the creation, capture, sharing, utilisation, or reuse of knowledge in the organisations served.

To note this cannot be declared “Not applicable” in 2017

We are asking for self assessment of a compliance level along with evidence for these five criteria.

For all others we only need to see evidence if you are claiming an increase on the compliance levels recorded for your service in 2016.

The existing library services LQAF webpage has been updated with these details along with the SAT and guidance documents

We will keep you up-to-date as work progresses to develop a new library quality mechanism for the future.

Dominic Gilroy
NHS Library and Knowledge Service Development Manager – Yorkshire and the Humber
LQAF Task and Finish Group Chair
E. dominic.gilroy1@nhs.net

Building on good metrics

The Metrics Task and Finish Group is happy to able to share the results of their work looking at principles for good metrics.  You can read our report now on the TaF Reports page.

The goal of this report was to create a shared understanding of what makes a good metric.  Through examining practice within NHS libraries and elsewhere we agreed a set of four core requirements.

* Meaningful

* Actionable

* Reproducible

* Comparable

There is more detail about what each of these means in practice in the report so do give it a read.

To build on the report we now want to encourage the recognition, creation and sharing of good metrics.  To this end we have also prepared a Quality Metrics Template. This is a brief document that can help you structure your thinking as you consider a metric. It also provides the kind of information others would need to be able to see if your metric will also work in their setting.  Please do share your completed templates with us – you can drop them in an email to alan.fricker@kcl.ac.uk as we work out how best to present and share them.  Hopefully we should have some to share with you shortly.