We are pleased to announce that the pilot of the new Library and Knowledge Services Standards launched at the beginning of May.
To find out more about the pilot and to view the documentation we have uploaded on to the Knowledge for Healthcare blog the Pilot LKS Quality Improvement Standards documentation and the supporting LKS Quality Improvement Standards Handbook.
Although we are making the documents available they are still currently in pilot form and through testing over the next few months things may change before introduction of the final Standards in 2019.
To provide an overview of the standards a recorded presentation is also available for you to listen to at your convenience. You will need to download this file to your local device before attempting to play.
We will be keeping you up to date on the progress of the pilot via the blog and at local network meetings.
If you have any questions please do add a comment on the blog or send through to the contact details provided below
HEE LKS Quality Improvement Standards Project Group:
||Deputy Head Library and Knowledge Services and Technology Enhanced Learning, Midlands and East
||Deputy Director of Health Library and Knowledge Services, North
||Library and Knowledge Services Manager: Y&H, North
||Library and Knowledge Services Development Lead, London and Kent, Surrey and Sussex
||Knowledge Services Development Lead, South
A few points of feedback for LKS managers and teams from the meeting of the HEE Library and Knowledge Service Leads Group on 26 February:
- Developing and making the case for an equitable funding model for NHS LKS is a current high priority. We hope to be able to engage with Trusts on our proposals during this year.
- With the Department of Health, we are currently negotiating extension of the CLA Licence Plus for the NHS in England for a further five years from April 2018.
- With NICE, we are progressing re-procurement of a new national core content collection from April 2019, and also exploring options for extended collaborative purchasing of e-resources. Our thinking informed by feedback from the 90% plus LKS teams who responded to our survey and provided information about local investment in e-resources – thank you!
- Work continues on development of the new national LKS quality assurance process, which will feature a much reduced number of quality standards with associated evidence requirements, and graded levels of attainment. The process will be piloted by a small number of LKS this year.
- Building on the work to date within the Knowledge for Healthcare Public and Patient Information work stream, it has been agreed that the role of health librarians in supporting health literacy will be the focus of this work stream for the next two years. A blog post about this will follow shortly.
- The Workforce Planning and Development work stream has identified CPD priorities for the LKS workforce for the next two years, drawing on feedback from recent development needs analyses and a review of strategic priorities. Meanwhile, we are submitting a response about the healthcare LKS workforce to the consultation on ‘Facing the Facts, Shaping the Future’ (the draft national workforce strategy for health and care for England to 2027).
- Three more STEP literature searching e-learning modules are now available, and a new set of knowledge management e-learning modules are in development, with the design of the knowledge management postcards being refreshed to match.
- More #AMillionDecisions social media cards are being created, featuring quotes about the role of library knowledge specialists from senior national NHS leads. An HEE LKS presence at June’s NHS Confederation Conference will provide a further opportunity for high level advocacy, and we are delighted that a number of Knowledge for Healthcare-related papers have been accepted for this year’s HLG and EAHIL conferences.
If you have comments or queries relating to this bulletin, please contact your HEE LKS Lead.
As we move towards the new year, colleagues providing library and knowledge services to the NHS will be interested to know plans for library quality processes in 2018.
The five core criteria approach taken during 2017 has worked well and Library and Knowledge Service Leads have approved a similar process for 2018 with a change to one of the five core areas.
Criterion 1.1a replaces 1.1c for 2018 meaning the 5 criteria will be:
||There is a designated board member accountable for the library/knowledge service with a clear two-way communication process with the library/knowledge service manager
||The positive impact of LKS can be demonstrated.
||LKS support clinical and management decision making.
||LKS are developed to support information provision for patients and/or the public
||Members of the LKS team are actively involved in the creation, capture, sharing, utilisation, or reuse of knowledge in the organisation served.
We are asking for self-assessment of your service’s compliance level along with evidence for these five criteria.
For other criteria where no change in compliance level has occurred we will ask you to self-assess and provide a statement of “No change from 2017”. We will only need to see evidence if you are noting a change in the compliance levels recorded for your service in 2017.
The existing library services LQAF webpage has been updated with these details along with the SAT and guidance documents
Plans for assuring the quality of library and knowledge services in 2018
We anticipate being able to pilot the new Library Quality Process during 2018. Any service which, in agreement with the local HEE Library and Knowledge Service Lead, volunteers to pilot the new process will be exempt from completing the LQAF submission in 2018 and will retain their 2017 LQAF rating during 2018. More details relating to this will follow in due course.
NHS Library and Knowledge Service Development Manager – Yorkshire and the Humber
LQAF Task and Finish Group Chair