Category Archives: Service Transformation

STEP: Phase 3 Applying the skills now available!

This final module provides the opportunity for learners to apply all of their learning to the NICE Healthcare Databases Advanced Search (HDAS).

Our ‘Building the Foundations’ modules helped users to assess their level of skill in literature searching, find out more about the resources available and start planning a search.

The second phase of the project ‘Developing the skills’ supported users in applying a range of searching techniques to find relevant articles quickly and easily.

This final module in our programme encourages users to test all of the above by learning about how to apply these skills to HDAS.

All modules are freely available on the eLearning for Healthcare web site, without the need to login, links to the individual modules are included below:

Module 1 Introduction to searching

Module 2 Where do I start searching?

Module 3 How do I start to develop a search strategy?

Module 4 Too many results? How to narrow your search

Module 5 Too few results? How to broaden your search

Module 6 Searching with subject headings

New!!!

Module 7 How to search the Healthcare Databases (HDAS)

Please feel free to place these links on your websites use the attached flier to promote the modules. Don’t forget that we also developed animations to help users apply OR/AND in their searches. These can be included in training sessions or added to your web sites:

Full length animation OR/AND

Short animation OR

Short animation AND

Attached are some FAQs  about the modules which you may find helpful.

If you require further information, please contact the project leads:

Tracey Pratchett, Knowledge and Library Services Manager, Lancashire Teaching Hospitals NHS Foundation Trust tracey.pratchett@lthtr.nhs.uk

Sarah Lewis, Library Services Manager, Buckinghamshire Healthcare NHS Trust to sarah.lewis23@nhs.net

Working collaboratively across distances within the NHS

Early 2018, Natalie Gabe and Chloe George were both asked to join the Library and Knowledge Services Engagement Group South. An opportunity to create and pilot a series of webinars for healthcare staff working in NHS South arose and we both put our names forward. We wanted to create a community of practice to share expertise and knowledge across the region ‘virtually’.

The plan was to run webinar sessions for each topic chosen and engage both professional and para-professional staff. We have run webinars on GDPR, PPI, Value & Impact and are planning much more.

We hadn’t spoken before we joined the group, let alone worked together. We soon discovered that although we had both participated in webinars neither of us had facilitated or booked a session before. We needed some training and needed to find a willing presenter for our first webinars. Calling upon regional expertise, we learnt how to use WebEx and how to organise an online training event.

Being responsible for the smooth running of the webinars was challenging. There is always the worry of technical problems but having the two of us helped this as we always had each other for support. Buddying up has been very rewarding and fun; it just felt so easy working alongside each other. Bringing people together and giving them the opportunity to get involved has been fantastic. The fact that the webinars are live, give us a buzz, not quite a radio show, but it feels great doing them.

If you would like to find out more about our webinar project, please contact us.

Chloe George
Senior Library Assistant
Gloucestershire Hospitals NHS Trust chloe.george@nhs.net

Nat Gabe
Knowledge Specialist
Hampshire Healthcare Library Service Natalie.Gabe@southernhealth.nhs.uk

Greater Collaborations Toolkit

Can there be any one of us working in the NHS who isn’t affected in some way by a new working relationship with another organisation? The NHS landscape is changing at a faster pace than previously, and driven mostly by financial pressures mergers/alliances and partnerships have been springing up in many places.  

Does this affect our library services? If so how, and how do you survive a time of organisational change which may see the joining of two previously separate services?  

To help try and answer some of these questions a Task and Finish Group was set up to develop a toolkit for supporting service redesign – including mergers, amalgamations and the potential for ‘fewer services covering larger geographies’.  

The Task and Finish Group set about combining their experiences of having been through some sort of “coming together” to produce materials which might benefit colleagues who find themselves in a similar position.  

This group has now concluded the initial task and have produced an ABC Guide, shared case studies and background reading to support library staff and their managers through the often difficult process of coming together.  

These materials are the start and there is a case study template available for anyone who wishes to share their experience for the benefit of others. Please contribute to this developing resource.  

 The work is not intended to be the definitive guide to how (or how not!!) to combine services but highlights some common issues which you might encounter and things that will happen that you might not expect. 

 The following are the members of the Task and Finish Group who produced the guide and supplementary information 

 Emma Aldrich, Maidstone and Tunbridge Wells NHS Trust 

Helen Alper, Barts Health NHS Trust 

Daryl Bate, University Hospitals of the North Midlands NHS Trust 

Sam Burgess, Southern Health NHS Trust 

Catherine Fisher, City Hospitals Sunderland NHS Foundation Trust & South Tyneside NHS Foundation Trust 

Mic Heaton, Derby Teaching Hospitals NHS Foundation Trust 

Becky Williams, Bradford District Care NHS Foundation Trust 
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Sue Lacey Bryant

Topol Review Programme Manager;
& Senior Advisor, Knowledge for Healthcare