Category Archives: Service Transformation

Evaluating Health Information Week 2019 (#HIW2019)

Health Information Week takes place between 1st-7th July 2019. So, what impact do you want your contribution to make?

We all know it’s important to evaluate impact, to show what benefit there is from putting time and resources into an event like #HIW2019. However, #HIW2019 hasn’t happened yet – so why are we thinking about evaluating it now? It’s really important to think about what you want your contribution to #HIW2019 to achieve now, so you can plan how you will collect the data to assess whether you have successfully achieved the impact you were planning for. Perhaps you want to encourage a behaviour change by highlighting ways to have a healthy lifestyle or encourage people to take up a particular call to action?  Identifying the impact you want your information to have early on, and how you will measure it, will make it much easier to demonstrate the value of investing the time and resources involved.

Some of the data you might want to collect:

  • Numbers: How many people attended your event(s)? How many took up free health checks (weight, blood pressure, etc.)? How many took leaflets, asked questions, or made health pledges? How many people interacted with your social media posts? Did service use change? Did any local newspapers or other media report on your event?
  • Qualitative data: What impact do patients and members of the public say #HIW2019 had for them? What did they learn? What questions did they ask? What impact do colleagues and contacts from your own and other organisations describe from #HIW2019 ? Are they willing to provide quotes?
  • Photos: Photos of your event or display can give the feel of your event in a way that words can’t (although do bear in mind the need for appropriate consent when taking photos)
  • Other information: What worked well? Which contacts have you made within your own or other organisations? What has happened as a result? What would you do differently next time?
  • The #HIW2018 evaluation also gives some examples of the types of information and data you could collect.

There’s a number of ways you can collect data and share your #HIW2019 evaluations:

  • Postcards for attendees ask key questions to assess the impact of your promotional activity; what the person gained from attending your event; and how it will help them. It also asks if they would be willing to be interviewed in more detail, which would give rich qualitative impact data.
  • Postcards for organisers ask key questions to assess impact in terms of uptake of resources, social media traffic, service use, and improved partnership working.
  • The case study template provides a different format to record the immediate and longer term impact of your #HIW2019 activity.
  • If you prefer, you can submit these details through a national survey which will be available after #HIW2019 .
  • Written reports, blog posts, posters, postcards, items in your organisational newsletters, and case vignettes are also good ways to share the impact of #HIW2019 .
  • If your #HIW2019 activity meets the guidelines, why not submit an impact case study to Knowledge for Healthcare (NHS libraries)? Templates and guidelines are at https://kfh.libraryservices.nhs.uk/value-and-impact-toolkit/kfh-impact-tools/case-study-templates/

However you choose to evaluate #HIW2019 , please share it with the national team at healthinfoweek@gmail.com or via the survey. We will collate all the information, so learning can be shared nationally and everybody working with information for patients and the public can benefit from your work!

Updated 4 June 2019

Evaluating the STEP literature searching eLearning modules

In September 2018, the STEP project team launched the final module of “How to Search the Literature Effectively”on e-Learning for Healthcare.

We are really keen to find out whether librarians are using the eLearning and to capture what they think. Please could you to take 5 minutes to complete our survey and to tell us how you are using these modules to develop the skills of your end users.

The survey will close on 24th May 2019

Survey link https://www.surveymonkey.com/r/VDY3WYS

If you have any queries, please contact

tracey.pratchett@lthtr.nhs.uk or sarah.lewis23@nhs.net

Health Information Week 2019 – Monday 1 – Sunday 7 July 2019

Post Updated 19 June 2019

Helping patients and the public find high quality health information!

Health Information Week is a national, multi-sector campaign to promote high quality information for patients and the public. High quality health information can have a huge impact on people’s ability to stay healthy and manage illnesses effectively, giving them a better quality of life.

Preparing for Health Information Week 2019 (1st- 7th July 2019)

We’re excited to announce that the Health Information Week 2019 (#HIW2019) themes are:

  • Monday 1st July: Healthy lifestyles
  • Tuesday 2nd July: Mental health; and patient stories
  • Wednesday 3rd July: Health and digital literacy
  • Thursday 4th July: Long term conditions; and social prescribing
  • Friday 5th July: Innovations for preventing illness
  • Saturday 6th July: Patient stories
  • Sunday 7th July: Mindfulness and relaxation

You may want to use all the themes at once, or focus on a couple – whatever works for you! The national #HIW2019 team will suggest information resources for each theme in advance, and will Tweet them on the day using #HIW2019

If you are a patient information provider, or work in a public library, NHS library, or any other organisation with an interest in high quality health information for patients, you can start planning now. #HIW2019 is a great opportunity to work with colleagues in and outside your organisation. It’s part of public libraries’ Universal Health Offer, and the Patient and Public Information strand of the NHS Knowledge for Healthcare Framework. Think about:

  • Who might want to work with you from your organisation? For example, public health (local councils); PALS, patient information, Trust membership teams (NHS organisations); or anybody else with an interest. Why not contact them about working together for #HIW2019?
  • What other organisations might like to work with you? For example, NHS libraries, public libraries, health charities, hospices, medical writers, key influencers on the themes above or anybody else working with patients locally. Why not contact them about working together for #HIW2019?
  • What impact do you want your involvement in #HIW2019 to have? As always, we’ll evaluate #HIW2019 afterwards, to make #HIW2020 even bigger and better. Impacts in previous years have included:
    • raising awareness of specific resources such as local support groups, Books on Prescription, or the NHS website
    • helping individuals with their health information queries
    • motivating and enthusing people to look for high quality health information
  • Why not follow @Healthinfoweek on Twitter? We’re planning to crowdspeak to make an impact on social media – look out for more information on getting involved.

If you have any questions now, contact the #HIW2019 team on: healthinfoweek@gmail.com