Category Archives: Patient and Public Information TaF

Health Information Week 2020 (#HIW2020) – have your say!

Health Information Week 2020 (#HIW2020) finished just a month ago. It was an unusual year this year, with covid-19 having a substantial impact on what was possible during #HIW2020. Now is a good time to take stock and reflect on your local events – what went well? What would you do differently next time? How can the national team better support you? What value is there in doing #HIW2020? What impact has it had on your users and your community?

Every year, the national HIW team also evaluate the week to see what could be done better next year. Your feedback is a really important part of this. For example, the new branding and website for #HIW2020 are in response to your feedback in previous years. It would be great to know what you think of the website and the branding.

Based on what you’ve done locally, we also add any new ideas or advice on what’s worked well to the Ideas Bank for next year. This means that other people can benefit from sharing your ideas. We’d love to hear from you! You can either email your local evaluation to us as it stands, or complete the survey, or both.

The survey is at The survey will be open until 18th September.

You can also email local evaluations to

We’re looking forward to hearing from you!

Health Information Week Promotional Resources – new for 2020

As Health Information Week 2020 is fast approaching (6th-12th July), we’d like to update you about the new Health Information Week promotional resources that are now available to you. Please feel free to start to use them to promote any events or campaigns you are running as part of #HIW2020.

In the Resources section of the new website, you will find

  • A wide variety of poster templates
  • Our logo for you to use and some branding guidelines, including the codes for the HIW colours, to make things easier for you
  • There is also a collection of fonts for you to download to make your posters and promotional materials stand out and be identifiable as #HIW2020. Information on how download and install the fonts is also available
  • The Reading Agency has created a Social Media Toolkit for #HIW2020; this is aimed at public libraries, but the information in the toolkit is very useful and can be brought into your setting. We would recommend reading through this

When running and promoting your events, please use the hashtag #HIW2020 and tag us in your tweets, @HealthInfoWeek

If you have any queries about the new resources and templates, please email us:

We are looking forward to seeing all your work next week!

New website to help you with Health Information Week

The evaluation of Health Information Week 2019 highlighted that people involved in #HIW2019 would have liked a central website with resources for those running events, and for patients and members of the public.

This year, with support from the Patient Information Forum, we have created a central website.

In response to your feedback, we commissioned a professionally designed logo and branding on the website. Please do copy the logo and use the colours in your local Health Information Week resources. We will be adding posters which you can adapt for local use soon.

The website focuses on the two themes for #HIW2020:

  • Finding information you can trust,


  • Physical and mental wellbeing.

These themes were adapted from the longer list originally published, to reflect the impact of covid-19.

The website contains several different sections to help you with planning and running Health Information Week 2020 (#HIW2020):

  • The Public Information page gives some basic guidance for members of the public on finding high quality information. It also includes questions to ask to evaluate patient information. As requested by you, this is a central place to direct patients and members of the public.
  • The Resources page has downloadable resource sheets to help you plan #HIW2020 events:
    • Some of the resource sheets focus on information you may want to highlight to your users – General health information sources; Apps; Charities; Finding information (information on finding and evaluating information); Quality standards (for health information); Physical wellbeing; and Mental wellbeing.
    • Others focus on how to run an event. As well as the Ideas Bank, there is also a resource sheet on running an online event which will be particularly relevant given current social distancing restrictions.
  • Keep up with the latest updates from the Health Information Week team on our blog page
  • If you want to contact the team, as well as or @HealthInfoWeek , you can now use our Contact Form.

Your feedback at the #UKMedLibs Twitter chat on 19th May suggested we should prioritise paying for a domain name. The team is currently investigating implementing this for 2021, so the web address will not change before #HIW2020 starts on 6th July.

Lindsay Snell, University Hospitals of Derby and Burton NHS Foundation Trust, and Sheena Campbell, Patient Information Forum