What is it?
This toolkit provides access to a set of Impact Tools including a generic questionnaire and case study templates. There are also resources including a range of materials useful in measuring value and impact, together with a guide on what to use when.
Included is a short questionnaire that can be used a standard and systematic way for obtaining impact information, a basic suite of interview schedules to support the interview process for establishing impact and case studies to capture and summarise the outcome of interviews. There is also a Value and Impact Mapping Tool included in the suite.
What should you use it for?
The tools are designed as a best practice guide for local adaptation and includes several off the shelf resources that libraries can download and use. There are six areas of impact deemed high value for targeting messages; money, quality, public health/ safe care, efficiency, workforce and learners and service improvement. Once you’ve measured impact it can be used to raise the profile of your service and can be added to annual reports, committee meetings and social media.
The Mapping Tool is designed to help you choose what approach to use to demonstrate value and impact. Before choosing a method, measure or tool you need to decide “What are you going to measure for whom?”
Links and useful resources
- Value and Impact Toolkit
- KfH Impact Tools (includes generic questionnaire and case study templates)
- Mapping Tool
- Presentation at EAHIL 2017 on the development of the toolkit
Quality and Impact Working Group
Knowledge for Elfcare Slide deck
Download and view the presentation, click once to reveal the gift and again to find out more