A number of colleagues have asked for a reminder about the processes for submitting impact case studies, and around vignettes and social cards. Therefore, this blog serves as both a reminder and an introduction for colleagues new to the process.
The Knowledge for Healthcare Blog includes a Value and Impact Toolkit which includes links to the national Generic Impact Survey. We recommend that services use these core questions in their own local surveys and from time to time we will ask colleagues to share your data with HEE LKS Leads so that we can collate it nationally.
You will also find an interview template on the blog which may be useful in gathering qualitative impact data from library and knowledge service users. An Impact Case Study template provides a resource for collating the key details from the interview.
Services are then encouraged to submit completed case studies through the blog. These are reviewed by teams of LKS colleagues from across the country and, where they meet the key criteria, added to the blog.
While you are not obliged to use the Impact Case Study template, you may find it easier to do so. It has been designed in such a way as to encourage you to meet the criteria used for review later. Therefore if you use an alternative format we would encourage you to look at the criteria to make sure you are capturing the key elements in your narrative.
What happens after submission?
Once you have submitted your case study these are periodically sent to LKS colleagues for review against the criteria. If they meet the three core criteria of clarity around what has been achieved, the impact involved, and the role of the library, then they are added to the Case Studies listing on the blog.
We encourage services to include quotes from named library champions in case studies. If this is present, and if there is detail of cost or time savings, or similar high-level impact, then these case studies are developed into impact vignettes. The impact vignettes are shared on the blog and also fed back to the service which submitted the corresponding case study and the local HEE LKS Leads.
What if I want to create my own vignette?
Templates for the development of vignettes and social cards have been made available on the blog. These are intended for local use by your service in developing promotional tools. You do not need to send any locally created vignettes to us via the blog because, where appropriate, we will develop these from your reviewed case studies.
What is the difference between a vignette and a social card?
The vignettes feature headlines, summaries and quotes about impact case studies whereas the social cards feature senior leaders endorsing #AMillionDecisions, providing a photograph and quote about the role of librarians and knowledge specialists in enabling the use of evidence and knowledge to inform decisions.