Policies, Procedures and Guidelines

Documenting the policies, procedures and guidelines of a Trust or network is an important means of securing consistent, safe and high quality care.

Practice in the creation and management of these documents can be highly variable.

In many cases arrangements, for sharing in particular, have been haphazard with busy healthcare practitioners scrabbling for the current version.

Library & Knowledge Services (LKS) are bringing their skills and experience to bear on the processes for these documents:

  • supporting ongoing evidence requirements
  • providing a hosting platform
  • supporting effective retrieval
Managing policies, procedures and guidelines (PPG) Toolkit

This toolkit  examines some of the ways LKS teams are working in an embedded way in this area.  It provides a range of examples of how your service might deepen its involvement.

The evidence base for this toolkit draws on

  • Research articles from a search of the HDAS databases (MEDLINE, EMBASE, CINAHL, PsycINFO, AMED, British Nursing Index,  HMIC and Health Business Elite)
  • Hand searches of HLG Conferences back to 2008 and proceedings of the Guidelines Study Day – What’s new and the librarian’s role on 3rd November 2015 at Glenfield Hospital, Leicester.
  • A survey of NHS LKS seeking examples of good practice
  • Interviews carried out to explore the best practice volunteered by LKS

A selection of case studies are presented that cover practical approaches and, where applicable, impact of the work.

Library involvement has been explored across three themes:

  1. Literature Searching
  2. Hosting/process management
  3. Implementation/cultural shift

If you wish to discuss the contents of the toolkit or have carried out work locally that you think should be reflected in it, contact one of the authors:

Stephen Ayre, Alan Fricker, Helene Gorring, David Low, Joanne Naughton, Richard Parker, Susan Smith, Sarah Stones