Knowledge for Healthcare

a development framework for NHS library and knowledge services in England
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Generic Skills

Learning Zone > Generic Skills

  • Advocacy

  • Change Management

  • Communication Skills

  • Costing and Pricing

  • Creative Thinking

  • Customer Care

  • Ethics

  • Innovation Management

  • Leadership

  • Lean

  • Marketing and Promotion

  • Mentoring and Coaching

  • Network Management

  • Project and Programme Management

  • Quality and Impact

  • Quality Improvement

  • Research

  • Role Redesign

  • Staff Management

  • Strategy and Business Planning

  • Teaching Skills / Action Learning

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Recent Posts

  • Achieving an improved staffing ratio January 21, 2020
  • Impact Case Studies: January 13, 2020
  • Digital knowledge resources: rethinking NHS investment December 24, 2019
  • Day 16 – What to expect from HEE December 23, 2019

Recent Comments

  • Emma Perks on Development Needs Analysis 2019
  • Richard Bridgen on Digital knowledge resources: rethinking NHS investment
  • Jill Buckland on Digital knowledge resources: rethinking NHS investment
  • Dom Gilroy on Day 7 – Outcome 3

Posts by KfH Working Groups & Task and Finish Groups

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