Communication Skills

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Shedrick Ross, C & Nilsen, K (2013) Communicating Professionally: A How-To-Do-It Manual for Librarians (3rd ed.), Neal-Schuman

An updated and expanded version of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. [Last checked: 23/3/20]


The secret structure of great talks

From the “I have a dream” speech to Steve Jobs’ iPhone launch, many great talks have a common structure that helps their message resonate with listeners. In this talk, presentation expert Nancy Duarte shares practical lessons on how to make a powerful call-to-action. [Last checked: 23/3/20]