Customer Care

Learning ZoneGeneric Skills > Customer Care


Lisa Jeskins

Trainer and facilitator who specialises in providing tailored, relevant training for information and library professionals on a variety of subjects including Belbin, team building, staff management, interview skills, negotiating and influencing, customer care, change management and teaching skills [Last checked: 14/5/18]


Skills you need

Introduction to customer service skills [Last checked: 14/5/18]