Knowledge Management

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Knowledge for Healthcare

Evidence and Knowledge Self-Assessment Tool

A simple framework has been developed to help health organisations to assess opportunities to make better use of knowledge as an asset. Often referred to as “The Board Tool” this framework enables a dialogue between a representative of a library and knowledge service and senior executives in a health organisation to see how they are currently using external evidence and organisational knowledge and to devise an action plan to help the organisation develop best practice with targeted support.  [Last checked: 20/02/20]

High Profile Health Libraries

An advocacy toolkit for library and knowledge services. [Last checked: 20/02/20]

Knowledge Management: General Resources

Further list of resources to support mobilising evidence and organisational knowledge to underpin productivity, quality, safety and efficiency gains across the NHS. [Last checked: 20/02/20]

Knowledge Management Stories

These tales show how information professionals can help make improvements by linking problems with solutions, or making introductions between people which then create or have the potential to create change. The stories here are to provide inspiration and share the everyday good work we do. [Last checked: 20/02/20]

Knowledge Management Toolkit

This toolkit is designed to inspire interest and illustrate how NHS librarians and knowledge specialists can use knowledge management to help the NHS be more effective and efficient. [Last checked: 20/02/20]

Mobilising Evidence and Organisational Knowledge Cascade Training Resources

This page contains links to the training materials used in cascade workshops for NHS Library and Knowledge Service teams across England in 2017.  There are also links to a series of webinar recordings and slides exploring a range of knowledge management tools and techniques such as peer assist, knowledge harvesting, retrospect, communities of practice etc. [Last checked: 20/02/20]

NHS Knowledge Mobilisation Framework Postcards

These postcards act as a quick reference guide to using eleven knowledge mobilisation techniques to help people learn before, during and after everything they do so that good practice can be replicated and pitfalls are avoided. [Last checked: 20/02/20]

Value and Impact Toolkit

Value and impact toolkit for library and knowledge services. [Last checked: 20/02/20]


Agile KM for Me… and You? (Ewen Le Borgne)

Reflections and conversations on learning, agility, knowledge management and social change processes for empowerment. [Last checked: 20/02/20]

Gurteen Knowledge-Log (David Gurteen)

Items of interest to the areas of knowledge management and organisational learning. [Last checked: 20/02/20]


Becerra-Fernandez, I. and Sabherwal, R. (2014) Knowledge Management : systems and processes (2nd ed), Routledge

An introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics. [Last checked: 20/02/20]

Roberts, J. (2015) A Very Short, Fairly Interesting and Reasonably Cheap Book about Knowledge Management, SAGE 

Written in a lively, conversational style, the nature of knowledge, including its definition and measurement is considered, as well as ignorance, forgetting and unlearning, before the main concepts and theoretical contributions to knowledge management are reviewed and challenged, providing fresh insights into the central debates. [Last checked: 20/02/20]

Zipperer, L. (2014) Knowledge Management in Healthcare, Routledge

Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it includes care delivery, teamwork, and organizational learning. Knowledge management – used thoughtfully – takes a systemic approach to developing a learning culture, then supports that culture and the knowledge workers within it to share what they know, enabling their peers, their organizations and ultimately their patients to benefit. [Last checked: 20/02/20]


This Applying Knowledge Management course will be an intensive day filled with a wide range of strategies and tactics for achieving higher levels of performance from existing resources. It will systematically consider each of the stages of the KM cycle (vision and search, generation, acquisition, capture, transformation, transfer, application) and assess how they relate to the organisational performance. [Last checked: 20/02/20]

Knowledge Management/Knowledge Services Certificate

The Knowledge Management/Knowledge Services Certificate Program, offered by SLA in partnership with SMR International, is designed to help information professionals better manage the use and application of proprietary and industry information within their organizations. [Last checked: 20/02/20]

Knowledge Mobilisation (University of the West of England)

This 15 credit Master’s level module is run by Nicki Walsh, Professor of Knowledge Mobilisation and Musculoskeletal Health and is aimed at those responsible for bringing research into practice e.g., commissioners. [Last checked: 20/02/20]


NHS Knowledge Mobilisation Framework E-learning

Eleven modules introducing techniques designed to help individuals to develop and use skills to mobilise knowledge effectively in their organisations – to help them to learn before, during and after everything that they do so that pitfalls can be avoided and best practice replicated.  Log-in to the e-Learning for Healthcare platform to access. [Last checked: 20/02/20]

Knowledge Management Advent

A “Knowledge Management Advent” of tools and resources to help you think about how you could deliver KM in your organisations. Each day includes an overview of the tool, stories from across the NHS to get your creative juices flowing and links to find out more. [Last checked: 20/02/20]


Turas Learn is NHS Education for Scotland’s platform for learning and support resources. It provides NHS Scotland health and social care staff with access to learning and practice support resources produced by NHS Education for Scotland. Some of the resources are publicly available. [Last checked: 20/02/20]


Knowledge & Information Management Group

The CILIP Knowledge & Information Management Special Interest Group (K&IM) is for anyone who is currently working in, or with an active interest in, the areas of information management and/or knowledge management. [Last checked: 20/02/20]


International Society for Knowledge Organisation (ISKO) UK

Knowledge Organization (KO) has its roots in the fundamental human need to understand and interact with the environment. We categorize, distinguish, name and relate things in ways that are meaningful and useful, and help us learn. ISKO UK brings together the researchers and practitioners who work together to make this happen. [Last checked: 20/02/20]

Knowledge Management for Health and Development Toolkit (K4Health)

This toolkit was created to provide practical KM resources and tools for those working in international public health and development. [Last checked: 20/02/20]

MAP (Making Alignment a Priority) Toolkit – KM Stories

Examples of how information professionals can help make improvements by linking problems with solutions, or making introductions between people which then create or have the potential to create change. [Last checked: 20/02/20]

NICE Guidance

Evidence based recommendations that guide decisions in health, public health and social care.  [Last checked: 20/02/20]


Knowledge & Information Group Webinar

Enabling the NHS workforce to incorporate knowledge mobilisation techniques into daily practice. [Last checked: 12/10/20]

Topol Review

Sue Lacey Bryant talking about the Topol Review to CILIP’s Leadership Network. Preparing the Healthcare workforce  to deliver the digital future. [Last Checked: 12/10/20]