National LKS Website Requirements Survey Analysis

Thanks to all of you who responded to the recent National LKS website requirements survey. We had 199 responses with great feedback from all regions. Below is a summary of the analysis of the survey responses. For the complete report please use this link.

In general respondents want a national LKS website to be able to do as much as is offered by current national and regional websites. It needs to be easy to use and maintain, and to work within the constraints of local Trust ICT policies.

The top must haves included:

  • Google type search for content. Advanced search and filtering are available.
  • Act as a store for documentation, tools, statistics, reading lists, templates etc.
  • Able to upload quality framework returns easily
  • Includes Events Calendar and Events booking system
  • Set up group areas to which only members of the group have access to store and work on documents and manage projects
  • A range of communications tools is available, including blogs, mailing lists and messaging.
  • Include a database to act as a repository for research or documents
  • National, regional and local communities of practice should be able to be set up
  • Group members can message/email each other within their group area and communicate with the LKS Community more widely.
  • Ability to create regional/sub-regional partitions (e.g. for Midlands and East, or for East of England)
  • Document storage allows for version control, for group members to be able to work on the same document. Meta data including keywords and categories is available.
  • Who has made changes to a document, or made comments about it, is recorded on the document
  • eLearning content can be hosted.

Respondents were also asked to choose their five most important functions. The first five in the above list were ranked as the most important by respondents.

Nice to haves include collaborative tools to manage projects, communities of practice, documentation, personalisation, audio and video conferencing, web forms to capture information and record it in a database, and the ability to search documents using a local discovery system

Comments relating to Question 4: Are there any other features would you would want included in the specification covered ease of use, alerting, file sharing and technical aspects:

Comments relating to question 5, Do you have any further comments on the critical success factors for a new national platform which meets national, regional and local LKS community needs? Centred around usability, maintenance and editing, access and local ICT issues, the functionality of existing platforms, engagement and consultation.

An analysis of responses at a regional level are also included in section D.

The National LKS Website Reference Group is currently setting up  a website using an HEE content management system and technologies.  We will test this to see if it meets our requirements and will work locally. Expect more communications about the testing you can do, over the coming weeks and months.

In the meantime, we need to give HEE Web Development Team some ideas for the look and feel of the site. If there is a site out there that you feel we should try and replicate or emulate in the new national LKS website, please send details of the site to NationalLKSWebsiteReferenceGroup@hee.nhs.uk.

Richard Bridgen
National LKS Website Reference Group Lead

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