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1 Health Education England (2014) Knowledge for Healthcare. Online Available at: [Accessed 20/1/16)


2 Department of Health (2012) Liberating the NHS: No decision about me without me. Online Available at:


3 Royal College of Physicians (2014) Health Literacy: Report from an RCGP-led health literacy workshop. Online Available at:


4 Patient Information Forum (2013) Making the case for information PIF. Online Available at: