Pilot LKS Quality Improvement Standards

As part of the objectives of Knowledge for Healthcare a commitment was made to completely review the current quality process to ensure that it continues to drive service improvement and is aligned with the wider education and service monitoring processes.

The new quality improvement standards, shared below in pilot form, have been developed in response to this and provide an outcomes based approach to support quality improvement.

Please note that these documents are subject to change and currently being piloted by the sites listed below.  We are sharing now in the interests of transparency but be aware that there are likely to be changes prior to roll out in 2019.

NHS LKS Quality Improvement Standards

NHS LKS Quality Improvement Handbook

NHS LKS Quality Improvement Standards – Introductory Presentation
Running Time 15 minutes

This presentation works best if downloaded to your PC and played using Windows Media Player or other suitable software

Pilot Sites

The sites piloting the Quality Improvement Standards in 2019 have been deliberately selected to ensure a geographical spread, inclusion of both different sizes and types of Trust, as well as services provided by Higher Education Institutions and Public Authorities.  These services are:

  • Avon and Wiltshire Mental Health Partnership NHS Trust ​
  • Bridgewater Community Healthcare NHS Foundation Trust​
  • Central and North West London NHS Foundation Trust ​
  • Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust ​
  • East and North Hertfordshire NHS Trust ​
  • Imperial College London University ​
  • LKS for NHS Ambulance Services in England ​
  • Northumberland, Tyne and Wear NHS Foundation Trust​
  • Oxford University – Bodleian Healthcare Library ​
  • Surrey and Sussex NHS Healthcare Trust​
  • Taunton and Somerset NHS Foundation Trust​
  • University Hospitals of Leicester NHS Trust​

If you have any questions relating to the pilot you may contact the HEE Pilot Project Group

Clare Edwards clare.edwards@hee.nhs.uk 0121 695 2255 Midlands and East
Linda Ferguson linda.ferguson@hee.nhs.uk 0797 971 1908 North
Dominic Gilroy dominic.gilroy@hee.nhs.uk 0734 205 9099 North
Sue Robertson sue.robertson@hee.nhs.uk 0755 725 6204 South
Holly Case Wyatt holly.casewyatt@hee.nhs.uk 0207 863 1685 London

We would like to acknowledge the invaluable assistance of the following individuals and groups who have assisted in developing the new quality process.

  • Quality and Impact Working Group​
  • HEE Regional LKS Leads​
  • HEE Pilot Project Group​
  • Sharon Markless and Alison Brettle​
  • HEE Knowledge for Healthcare Board​
  • HEE National Quality team

and particularly the members of the Quality Task and Finish Group

Betsy Anagnostelis HEI Rep (Library Manager – University College London)
Jill Buckland Member (Library Service Manager – Dorset County Hospital NHS Foundation Trust)
Sam Burgess Member (Library Services Manager – Hampshire Healthcare)
Jennie Cook Library Manager, University Hospitals Birmingham
Dorothy Curtis Former Deputy Library Services Manager, Gloucester Hospitals NHS FT
Stephen Dodd CILIP Leadership Programme – LQAF Peer Review Project Rep
(Library Services and Learning Centre Manager – County Durham and Darlington NHS Foundation Trust)
Clare Edwards Member (Education Development Programme Lead, West Midlands)
Linda Ferguson Member (Deputy Director of Health Care Libraries Unit North)
Dominic Gilroy Chair (Health Care Libraries Unit North, Leeds)
Stuart Glover Member (Library Service Manager – University Hospital of Leicester NHS Foundation Trust)
Marco Isetta Core Service Offer Rep (Library and Knowledge Service Manager – Central and North West London NHS Foundation Trust))
Liz Hunwick Member (Library Service Manager – Basildon Healthcare Library)
Ric Paul HEI Rep (Head of Health Services Library – University of Southampton)
Lorna Wilson Member (Former LKS Manager and SME)