Pilot LKS Quality Improvement Standards

The Quality Improvement Standards were piloted in 2018 with feedback and learning used to develop the Quality and Improvement Outcomes.

Following the pilot lessons learned were collected via feedback from participants and through a facilitated Retrospect.

Pilot Sites

The sites piloting the Quality Improvement Standards were deliberately selected to ensure a geographical spread, inclusion of both different sizes and types of Trust, as well as services provided by Higher Education Institutions and Public Authorities.  These services were:

  • Avon and Wiltshire Mental Health Partnership NHS Trust ​
  • Bridgewater Community Healthcare NHS Foundation Trust​
  • Central and North West London NHS Foundation Trust ​
  • Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust ​
  • East and North Hertfordshire NHS Trust ​
  • Imperial College London University ​
  • LKS for NHS Ambulance Services in England ​
  • Northumberland, Tyne and Wear NHS Foundation Trust​
  • Oxford University – Bodleian Healthcare Library​
  • Surrey and Sussex NHS Healthcare Trust
  • Taunton and Somerset NHS Foundation Trust​
  • University Hospitals of Leicester NHS Trust​

We would like to acknowledge the invaluable assistance of the following individuals and groups who have assisted in developing the new quality process.

    • Quality and Impact Working Group​
    • HEE Regional LKS Leads​
    • HEE Pilot Project Group​
    • Sharon Markless and Alison Brettle​
    • HEE Knowledge for Healthcare Board​
    • HEE National Quality team

and particularly the members of the Quality Task and Finish Group

Betsy Anagnostelis HEI Rep (Former Library Manager – University College London)
Jill Buckland Member (Library Service Manager – Dorset County Hospital NHS Foundation Trust)
Sam Burgess Member (Library Services Manager – Hampshire Healthcare)
Jennie Cook Member (Library Manager, University Hospitals Birmingham)
Dorothy Curtis Former Deputy Library Services Manager, Gloucester Hospitals NHS FT
Stephen Dodd CILIP Leadership Programme – LQAF Peer Review Project Rep
(Library Services and Learning Centre Manager – County Durham and Darlington NHS Foundation Trust)
Clare Edwards Member (Education Development Programme Lead, West Midlands)
Linda Ferguson Member (Former Deputy Director of Health Care Libraries Unit North)
Dominic Gilroy Chair (Health Care Libraries Unit North, Leeds)
Stuart Glover Member (Library Service Manager – University Hospital of Leicester NHS Foundation Trust)
Marco Isetta Core Service Offer Rep (Library and Knowledge Service Manager – Central and North West London NHS Foundation Trust))
Liz Hunwick Member (Library Service Manager – Basildon Healthcare Library)
Ric Paul HEI Rep (Head of Health Services Library – University of Southampton)
Lorna Wilson Member (Former LKS Manager and SME)