Tag Archives: Best Practice

Knock, Knock …. Or possibly Open Sesame ?

November 16, 2015, Knowledge for Healthcare Authentication Task and Finish Group, Stewart House, London.

On a beautiful November day a group of people from NICE, HEE, the NHS and JISC met in Stewart House across the road from the little park in Russell Square (the park has a really lovely café run by an Italian family and you can sit out and watch the squirrels in the middle of London!).

We came together to talk about how to make it as easy as possible for NHS staff to get into all the articles and databases and books and the as yet undreamt of apps and resources of the future.  These tools of Evidence Based Practice have been paid for ultimately by the state.  However, it comes as no surprise to those involved in provision, that ensuring ease of access to the goods can be difficult !

  • How can we mandate IT managers in every NHS Trust to use the same, up to date browsers, firewall white lists and allowable electronic resources?
  • How do we ensure we can all use a super-fast, wide open bandwidth to do the same?
  • How do we standardise, streamline and make transparent all routes to all paid for resources?

The answer is – we can’t!   However, in the absence of the equivalent of a lottery win, what we can do is create a group that reflects on and draws upon best practice across the NHS in England, integrating suppliers and technology strands to create the best rope bridges to allow our readers to cross over to the promised treasure chest of gold standard evidence that is theirs for the asking.   And so we begin … “ Knock, Knock … may we come in?”

We are  –  Sarah Massey (NHS/Chair), Linda Mace-Michalik (NHS), Hannah Prince (NHS),  Helga Perry (NHS), Richard Osborn (HEE), Moira Godbert Laird (NICE), Michael Heath (NICE) and Josh Howlett (JISC).

We have set ourselves the following tasks  –  draw up Terms of reference; identify stakeholders and communications; scope current methods of access; understand the current NHS network spine;  pilot improved access routes; create a risk log; assist in AIMS reprocurement and developments of the openathens registration form

Shaping a vision for NHS Research Capability Building across the North (October 2015, Leeds)

This workshop was organised by the three northern HEE LETBs with the aim of:

  • Bringing together key stakeholders in research capability building in NHS organisations to develop a vision for research capability building across the north of England.
  • Developing a greater understanding of work already being undertaken in this area and provide the opportunity to learn from each other.
  • Exploring areas of potential joint working across the north.

As there is a number of significant areas of interest common to both KfH and the Research and Innovation Strategy it seemed a good idea to participate and wave the flag for LKS.

We opened with an informative presentation from Ged Byrne (Director of Education and Quality (North) HEE), setting the context for building research capability, both nationally and regionally, and highlighting the key question from the R&I Strategy – how can we build a research workforce i.e. a workforce in which research activity and using/developing innovation is embedded as part of the job?

Later in the day, Stuart Eglin (Director of R&D North West) outlined the R&I Strategy work streams  and asked for feedback and thoughts on what these could or should encompass. The work streams are in their infancy but LKS should look out for reports and progress from these to spot opportunities for connecting.

We had two lively, productive and constructive table discussion sessions relating to both of these:

of the many ideas and thoughts put forward to feed into the R&I Strategy and work streams, the following are those that struck me as having strong potential links to LKS:

  • Need a framework and support for local research and new starters in research – to address perceived barriers of lack of capacity, lack of confidence, lack of familiarity with research language and process;
  • A case study or audit can be a good way to get started – writing an abstract for a poster or conference;
  • Support from library services and research teams;
  • A great deal of innovation takes place ‘day to day’ on the ground – with small changes and improvements in ways of doing things – but it is often not recognised as innovation or research: need to raise awareness and encourage staff to write about and share what they are doing;
  • Find ways to capture and diffuse local research;
  • Develop the LDA to cover all professions and to encourage research.

There was also discussion about the development of a R&I Hub and what this might cover – suggestions included:

  • Examples of best practice
  • Innovations – how to progress/share
  • Signposting to advice/information
  • Funding sources/opportunities/contacts
  • Ethics

There are a number of developmental parallels with KfH – a formal strategy, practical work streams focussed on key areas, a proposed hub – but it is important, I think, that KfH and R&I do not remain ‘in parallel’ but find points of interconnection and synergy where we can demonstrate the added value of input and support from the LKS workforce.

Sue Austin

HENE Library Knowledge Service Lead


NHS Libraries and Patient / Public Information

The Patient and Public Information Task and Finish Group have collated examples of best practice from around the regions of how libraries are engaging with the public for their health information needs. As well as being part of K4HC  we have also had queries  from many  staff  asking for ideas on how they can become involved in this area. Hence our title: Ideas Bank for Health Libraries.

In order to make the document more meaningful we have grouped the ideas under themes.

We have also put together a Useful links for Public and Patient Information Provision to help generate ideas.

During the first half of 2016 we envisage producing some further guidance for NHS libraries so watch this space .

The PPI group can be followed on Twitter @K4H_PPI and we will be adding resources to the Consumer Health Information pages of the LKS website.