Tag Archives: Collaboration

Working collaboratively across distances within the NHS

Early 2018, Natalie Gabe and Chloe George were both asked to join the Library and Knowledge Services Engagement Group South. An opportunity to create and pilot a series of webinars for healthcare staff working in NHS South arose and we both put our names forward. We wanted to create a community of practice to share expertise and knowledge across the region ‘virtually’.

The plan was to run webinar sessions for each topic chosen and engage both professional and para-professional staff. We have run webinars on GDPR, PPI, Value & Impact and are planning much more.

We hadn’t spoken before we joined the group, let alone worked together. We soon discovered that although we had both participated in webinars neither of us had facilitated or booked a session before. We needed some training and needed to find a willing presenter for our first webinars. Calling upon regional expertise, we learnt how to use WebEx and how to organise an online training event.

Being responsible for the smooth running of the webinars was challenging. There is always the worry of technical problems but having the two of us helped this as we always had each other for support. Buddying up has been very rewarding and fun; it just felt so easy working alongside each other. Bringing people together and giving them the opportunity to get involved has been fantastic. The fact that the webinars are live, give us a buzz, not quite a radio show, but it feels great doing them.

If you would like to find out more about our webinar project, please contact us.

Chloe George
Senior Library Assistant
Gloucestershire Hospitals NHS Trust chloe.george@nhs.net

Nat Gabe
Knowledge Specialist
Hampshire Healthcare Library Service Natalie.Gabe@southernhealth.nhs.uk

Greater Collaborations Toolkit

Can there be any one of us working in the NHS who isn’t affected in some way by a new working relationship with another organisation? The NHS landscape is changing at a faster pace than previously, and driven mostly by financial pressures mergers/alliances and partnerships have been springing up in many places.  

Does this affect our library services? If so how, and how do you survive a time of organisational change which may see the joining of two previously separate services?  

To help try and answer some of these questions a Task and Finish Group was set up to develop a toolkit for supporting service redesign – including mergers, amalgamations and the potential for ‘fewer services covering larger geographies’.  

The Task and Finish Group set about combining their experiences of having been through some sort of “coming together” to produce materials which might benefit colleagues who find themselves in a similar position.  

This group has now concluded the initial task and have produced an ABC Guide, shared case studies and background reading to support library staff and their managers through the often difficult process of coming together.  

These materials are the start and there is a case study template available for anyone who wishes to share their experience for the benefit of others. Please contribute to this developing resource.  

 The work is not intended to be the definitive guide to how (or how not!!) to combine services but highlights some common issues which you might encounter and things that will happen that you might not expect. 

 The following are the members of the Task and Finish Group who produced the guide and supplementary information 

 Emma Aldrich, Maidstone and Tunbridge Wells NHS Trust 

Helen Alper, Barts Health NHS Trust 

Daryl Bate, University Hospitals of the North Midlands NHS Trust 

Sam Burgess, Southern Health NHS Trust 

Catherine Fisher, City Hospitals Sunderland NHS Foundation Trust & South Tyneside NHS Foundation Trust 

Mic Heaton, Derby Teaching Hospitals NHS Foundation Trust 

Becky Williams, Bradford District Care NHS Foundation Trust 
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Sue Lacey Bryant

Topol Review Programme Manager;
& Senior Advisor, Knowledge for Healthcare

The STEM Club in the North East of England

Working in partnership to support the work of the Sustainability and Transformation Partnership

The publication of the NHS Five Year Forward View and the subsequent arrival of Sustainability and Transformation Partnerships (STPs) signalled an attempt to change relationships between NHS providers and commissioners, moving away from a competitive marketplace towards closer partnership working.

In the North East of England, a group of staff from NHS Library and Knowledge Services, Commissioning and Public Health are looking to do the same. The Sustainability and Transformation Evidence Mobilisation Club (or STEM Club) is an informal group of colleagues working to support the mobilisation of evidence within the healthcare system.

We are trying to achieve this aim in two ways:

* By making links to work streams within the North East and Cumbria Partnership (and potentially beyond)

* By providing both virtual and real (in person) opportunities to connect as a group and understand who is working on what, making effective use of our collective knowledge and insights

A small group of STEM members has been meeting for over a year now and we have started to make links between work stream leads and library and knowledge staff. So far, a number of LKS staff have been involved in working on number of topics including:

* Frailty

* Maternal choice in perinatal care

* Physical exercise in preventive healthcare

We held our first full meeting of the STEM Club in March 2018. We used the name Club as the group has no formal governance arrangements as such. The event was attended by staff from LKS, Public Health, Commissioning and HE. A number of members of the group are from Yorkshire and Humber and we are happy to welcome colleagues from outside the North East. We were genuinely surprised at the level of enthusiasm in the room. There was a huge amount of interest in the work that has been done so far and a shared commitment to continuing with this approach. A few key challenges and affirmations came from the day:

* STEM is a “bottom-up” movement. This is genuine partnership working between colleagues with a shared interest in evidence mobilisation.

* We need to be responsive to the pace of work at a system level and be able to “share as we go”.

* We also need to be open to accessing and using a range of different types of evidence and knowledge (including tacit knowledge).

We are thinking about how we can share more widely regionally and nationally and we would be very interested to hear from others who have been working with their STPs locally.

The librarians who have been involved in the work are happy to share their experiences with you: Kirstin Himsworth County Durham and Darlington NHS Foundation Trust Claire Masterman County Durham and Darlington NHS Foundation Trust Dor Wilson Gateshead Health NHS Foundation Trust

You may also want to contact your Regional LKS Lead to find out more about working with STPs:

David Stewart  (North)

Ruth Carlyle (Midlands and the East)

Helen Bingham (South)

Louise Goswami (London & KSS)

Joanne Naughton
NHS Library and Knowledge Services Development Manager – North East