Health Information Week 2020 (#HIW2020) finished just a month ago. It was an unusual year this year, with covid-19 having a substantial impact on what was possible during #HIW2020. Now is a good time to take stock and reflect on your local events – what went well? What would you do differently next time? How can the national team better support you? What value is there in doing #HIW2020? What impact has it had on your users and your community?
Every year, the national HIW team also evaluate the week to see what could be done better next year. Your feedback is a really important part of this. For example, the new branding and website for #HIW2020 are in response to your feedback in previous years. It would be great to know what you think of the website and the branding.
Based on what you’ve done locally, we also add any new ideas or advice on what’s worked well to the Ideas Bank for next year. This means that other people can benefit from sharing your ideas. We’d love to hear from you! You can either email your local evaluation to us as it stands, or complete the survey, or both.
It’s a while ago now, but #Health Information Week 2019 (#HIW2019) was a great opportunity to promote the value of high quality health information. We’ve collated all the feedback received from our smart survey and individual evaluations into this report.
Some highlights of the report:
A wide range of organisations participated,
including charities and NHS and public libraries. About 20% of survey
respondents (10 teams) had not previously been involved in #HIW, showing the
event is growing in reach and popularity.
There were over 1,700 recorded interactions at
events and displays, and over 1,600 leaflets given away over the week. These
enabled patients, members of the public, and NHS staff to learn more about
finding high quality information to support their health and wellbeing.
There was a wide range of events, including a
mindfulness walk, a human library, healthy eating children’s storytime, and a
book group looking at graphic novels and health.
Many people used #HIW2019 to develop partnership
working with organisations in other sectors.
The amount of time spent on #HIW2019 varied
widely, showing people are able to put as much or as little into the week as
There was high demand for national marketing
templates to be available much earlier next year – for #HIW2020 we plan to have
them ready in April. As a result of your feedback, these will be professionally
Health Information Week 2020 (#HIW2020) will take place from 6th-12th July 2020. It seems a long way away now, but several teams said they would like to start planning earlier for 2020. The #HIW2019 evaluation report also gives plenty of examples of what worked well and what could be done better next year for local events. You may also like to take a look at the #HIW2019 Ideas Bank to get some ideas and inspiration!
This was the challenge set for the Knowledge for Healthare Continuing Professional Development (CPD) Group. Anne Gray delivered Making LKS Business Critical workshops between January 2017 and Spring 2018 and 148 people attended. This was a perfect opportunity to test the Impact Evaluation Form developed by the group in 2017.
The Evaluation Form was adapted into an online survey and sent to all particpants. 29% responded and here are some of the key findings:
87% of respondents said that the information, knowledge or skills gained have led, or might lead, to improving service delivery to customers. Over 60% respondents said that personal or professional development and sharing information with, or advising , other staff or colleagues were gained.
68% respondents said they gained new knowledge and 58% considered that the information, knowledge or skills gained had generated new ideas.
53% respondents stated that the training had impacted by contributing to service development and delivery and 5% indicated that the training had an impact by saving money or contributed to financial effectiveness
Of those that had not used the skills or knowledge from the session 26% said they will probably use it in the future. 16% cited lack of time/capacity, 11% stated that the session did not meet their expectations.
Replies to the question What have you done differently as a result of attending this event? were grouped into the following themes: Approach to searches, outlook about handling this type of enquiry, approach to presenting search information, use of specific resources, skill development and confidence in approaching senior management.
“I am more confident in offering and providing this service to the members of the Trust’s board”
When asked about the impact upon service or
service users, responses included greater consideration of business objectives,
improved quality of service and saving users’ time. A couple of responses were very specific:
“In the recent organisational change, I managed to get recognition of the chartered librarian as a job profile and ensure me a role with my teams for the next 3 years.”
“I was able to do an evidence search for a manager in the Trust shortly after attending the course. I was able to expand the search beyond the usual HDAS which led me to find more pertinent results. I regularly use the additional sources in searches now”
Respondents were asked to describe any ideas or work undertaken to consider the specific objective of the course – to generate ideas or work for collaborative resources to support LKS knowledge services to NHS Managers/Commissioners. 10 respondents said they had undertaken work or had ideas and these ranged from working collaboratively with other services to provide a business critical information service to more shared evidence bulletins.
Seeking the longer term impact of training is not always straight-forward – the reponse rate is often low as people have moved roles or are facing a change in cirucmstances since attending the workshop and at least one respondent had difficulty completing the longer term impact evaluation as they felt too much time had lapsed between taking the workshop and completing the evaluation. However, the responses that we did receive showed that some respondents welcomed the opportunity to re-visit the workshop materials and that significant developments had resulted from using the newly acquired skills and knowledge. Click below to download the full evaluation responses:
The CPD Group would like to express thanks to Anne for using her workshops as a”guinea pig” for the impact evaluation and to all of those who took the time to complete the survey.
Don’t forget that the full Development Needs Analysis consultation will begin in the Autumn this year. This will be your opportunity to say what skills and knowledge devevelopment you need for your role now and in the future. Start planning now by taking a look at the Health Professional Knowledge and Skills Base (PKSB) to help you spot any gaps.