Tag Archives: Impact Questionnaire

Impact Reminder and Update

A number of colleagues have asked for a reminder about the processes for submitting impact case studies, and around vignettes and social cards.  Therefore, this blog serves as both a reminder and an introduction for colleagues new to the process.

Impact Toolkit

The Knowledge for Healthcare Blog includes a Value and Impact Toolkit which includes links to the national Generic Impact Survey.  We recommend that services use these core questions in their own local surveys and from time to time we will ask colleagues to share your data with HEE LKS Leads so that we can collate it nationally.

You will also find an interview template on the blog which may be useful in gathering qualitative impact data from library and knowledge service users.  An Impact Case Study template provides a resource for collating the key details from the interview. 

Services are then encouraged to submit completed case studies through the blog.  These are reviewed by teams of LKS colleagues from across the country and, where they meet the key criteria, added to the blog.

While you are not obliged to use the Impact Case Study template, you may find it easier to do so.  It has been designed in such a way as to encourage you to meet the criteria used for review later. Therefore if you use an alternative format we would encourage you to look at the criteria to make sure you are capturing the key elements in your narrative.

What happens after submission?

Once you have submitted your case study these are periodically sent to LKS colleagues for review against the criteria.  If they meet the three core criteria of clarity around what has been achieved, the impact involved, and the role of the library, then they are added to the Case Studies listing on the blog.

We encourage services to include quotes from named library champions in case studies.  If this is present, and if there is detail of cost or time savings, or similar high-level impact, then these case studies are developed into impact vignettes.  The impact vignettes are shared on the blog and also fed back to the service which submitted the corresponding case study and the local HEE LKS Leads.

What if I want to create my own vignette?

Templates for the development of vignettes and social cards have been made available on the blog.  These are intended for local use by your service in developing promotional tools.  You do not need to send any locally created vignettes to us via the blog because, where appropriate, we will develop these from your reviewed case studies.

What is the difference between a vignette and a social card?

The vignettes feature headlines, summaries and quotes about impact case studies whereas the social cards feature senior leaders endorsing #AMillionDecisions, providing a photograph and quote about the role of librarians and knowledge specialists in enabling the use of evidence and knowledge to inform decisions. ​

Value and Impact Toolkit Roll-Out

Work is now well underway to roll out the Value and Impact Toolkit with introductory sessions being held across the country.  If you have not had the opportunity to attend one in your area why not ask your Library and Knowledge Service Lead about any plans to host a session locally.

Members of the Task and Finish Group will also be present at the Health Libraries Group Conference in Scarborough where delegates will have an opportunity to attend a workshop themed around the toolkit.

Our aim is to continuously improve the toolkit and to achieve this we need your feedback as users of the resource.  You will find a “contact us” link on each page of the toolkit which we would encourage you to use to suggest improvements, report any problems you experience, or simply to tell us about your experiences of using the resource.

We hope to make using the toolkit and sharing the outputs with the wider Library and Knowledge community as simple as possible. The Task and Finish Group is exploring various options in achieving this, including streamlining ways to for local services to submit generic impact questionnaire results and locally collected impact case studies.

As a first step in this direction we are able to share a copy of the Generic Impact Questionnaire to any service with a paid subscription to SurveyMonkey.  We anticipate that this will save services time inputting the survey locally.  To take advantage of this offer please contact Jenny Turner.

Dominic Gilroy

On behalf of the Value and Impact Task and Finish Group

Launch of the Value and Impact Toolkit

We are very pleased to announce the launch of the refreshed Value & Impact toolkit, which is now available for use on the HEE Knowledge for Healthcare Blog.

One of the refreshed tools is a short, generic questionnaire for use in any healthcare sector. There is now a new reference guide to support identification of the best tool and approach for the type of value or impact data you want to collect.

Thanks and congratulations to all involved, including the Value and Impact Task and Finish Group and their reference group; the Quality and Impact Working group; and everyone who contributed evidence and ideas.

Development work by the Task and Finish group will continue until March 2017, and feedback is very welcome as the aim is to embed the tools into day-to-day practice.

Jenny Turner – Chair of the Value and Impact Task and Finish Group
Clare Edwards – Chair of the Quality and Impact Working Group