Tag Archives: Knowledge for Healthcare

Implementing Knowledge for Healthcare

Dear colleagues,

The first phase of implementing Knowledge for Healthcare has taken us from 2015 to 2020. I write to keep you in the loop about our current work and as we move into the next stages, refreshing the Knowledge for Healthcare strategy for 2021 and beyond.

The contribution of evidence and health information has never been more significant than in these quite extraordinary times – and this underlines our commitment to ensuring we keep the work on track. It is progressing to time.

Direction of Travel

Following feedback from Library Services Managers in 2019, discussions in network meetings earlier this year, and from our thinking within HEE, we are reaffirming the direction of travel of Knowledge for Healthcare. This remains unchanged and focused on ensuring the right knowledge and evidence are used at the right time in the right place.

“NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making, learning, research and innovation to achieve excellent healthcare and health improvement.” Knowledge for Healthcare Vision, 2015

Going forward you will see a continuing emphasis on these themes: Health Literacy and Patient Information underpinned by digital literacy, Mobilising Evidence and Knowledge across the NHS, Resource Discovery to optimise investment in digital resources; building a Workforce that is diverse, inclusive and digitally confident and, not least the Quality and Impact of library and knowledge services.

Keeping You in the Loop

I attach our Plan on a Page for the HEE team during 2020/21 and also a ppt update which depicts the direction for the coming years.

We find it helpful to use Driver Diagrams as a strategic planning tool to frame the direction. Each diagram sets out the “primary driver” we are working towards, followed by the “secondary drivers” and then specific “interventions” which we believe will deliver on these.

Finally, the level of engagement in Knowledge for Healthcare by health library and knowledge services staff across England has been remarkable. Thank you. By all means come back to us with any queries or comments. Please contact your regional lead as your first port of call:

With every good wish,
Sue Lacey Bryant

Taking a Forward View

“Knowledge specialists can play a pivotal role in mobilising knowledge and evidence effectively” so states the article Forward view: advancing health library and knowledge services in England in the March 2018 edition of the Health Information and Libraries Journal.  As part of a series of articles exploring international perspectives and initiatives, new directions for health library and knowledge services in England are considered.

Sue Lacey Bryant and colleagues explore how we will meet user expectations and examine access to digital content and services.  The ongoing need for information skills training and provision of attractive learning spaces for collaboration and knowledge sharing is acknowledged.  Steps already being taken to empower patients and the public are described including collaboration with the voluntary sector and public libraries to facilitate access to high-quality patient information.   As traditional tasks around evaluating and targeting evidence to update colleagues becomes increasingly mechanised so time is released for knowledge specialists to take on more embedded roles encouraging knowledge and learning to be shared more effectively.  Funding and quality are discussed and the shift in focus from counting to demonstrating the impact of services on organisational objectives and patient outcomes is explained.  An exploration of the work taking place to develop the workforce who will deliver the transformed library and knowledge services of the future is included.

In conclusion it is predicted that there is “a bright future in which librarians’ expertise is used to mobilise evidence, manage and share knowledge, support patients, carers and families, optimise technology and social media and provide a keystone for improved patient care and safety”.

To find out more read the full article. (CILIP HLG Members can access the journal as part of their membership entitlement)

Lacey Bryant, S. et al. 2018. Forward view: advancing health library and knowledge services in England.  Health Information and Libraries Journal, Volume 35, Issue 1, p. 70–77

Evaluation Framework – measuring our success

The Evaluation Framework

How do we know that we are progressing towards achieving the delivery of the vision for Knowledge for Healthcare?

The aim for the Quality and Impact work-stream in delivering the vision is to enhance the quality and demonstrate value of library and knowledge services. Working with Sharon Markless, strategic development of an overarching Evaluation Framework for healthcare library and knowledge services has been produced.

The framework will enable the evaluation of library and knowledge service delivery providing data to demonstrate impact, assure quality of services, and enable service improvement.  The framework is based around six objectives defining the contribution Library and knowledge services can make to the achievement of Knowledge for Healthcare.  These have been chosen areas which are in the direct sphere of influence and action by library and knowledge services.

The Six Impact Objectives:

  • Organisations are more effective in mobilising evidence and internally generated knowledge
  • Patients, carers and the public are empowered to use information to make health and well-being choices
  • Improved consistency and increased productivity and efficiency of healthcare library and knowledge services
  • Enhanced quality of healthcare library and knowledge services
  • Partnership working is the norm in delivering knowledge to healthcare
  • Increased capability, confidence and capacity of library and knowledge services workforce

The framework will provide a clear purpose for the collection of evidence, activity and statistical collections.  The implementation of the framework will begin from July 2017 and there will be an opportunity for involvement in development and piloting of the supporting evaluation processes.

The framework and supporting documents have been published on the new blog section Evaluation Framework. There are also some Frequently Asked Questions 


Clare Edwards

clare.edwards@hee.nhs.uk 

Education Development Programme Lead, Health Education England

Chair Quality and Impact Working Group