Tag Archives: #knowvember

KNOWvember20 Showcase is underway

Happy KNOWvember20 – will you been inspired to try something new?

Library and knowledge staff across the country have been showcasing their work mobilising evidence and knowledge during the month of November.

“As a result of this session I will look at how we can use learn at lunch type sessions or coffee conversations within the team and linking in with OD workstreams” Participant at KNOWvember20 Showcase

This year, more than any other, has highlighted the benefits of mobilising evidence and knowledge as part of the required response to the Covid-19 pandemic.  A series of presentations on the 2nd November re-enforced this where we heard about the work of the NHS England and NHS Improvement Beneficial Change Network that used knowledge management activities to capture the innovations and changes that occurred in health and care delivery as a consequence of the Covid pandemic.  Stephen Ayre shared how he had used the conversation café format at George Eliot Hospital NHS Trust to support staff wellbeing and Tracey Pratchett described how the premortem technique* had been used at Lancashire Teaching Hospitals NHS FT to learn valuable lessons about the first wave of the pandemic.

*Klein (2007) Performing a Project Premortem. HBR https://hbr.org/2007/09/performing-a-project-prem

Some of us are also trying to move ahead with projects established just before Covid hit.  We heard from Deena Maggs who described how she worked collaboratively with others in the Kings Fund to get agreement for her project to manage the corporate memory of the organisation.  Whereas Preeti Puligari from Sandwell and West Birmingham NHS Trust continued to run the QI poster competition to encourage the spread of good practice across her trust.  We heard about how the library became involved and the opportunities that involvement presented for the library and knowledge service. During this session we also held a mini Peer Assist – using the questions from the peer assist technique to learn more from our speakers.  Further details about the session with links to all the presentations can be found in the virtual delegate pack.

four cartoon people sat around a table with a gingham tablecloth

A knowledge café was held on the 12th November which, prompted by an interesting talk by Karen McFarlane the CILIP representative on the committee preparing the BS/ ISO 30401 Knowledge Management Systems, led to conversations about how to use the standard, develop skills and knowledge to make knowledge management part of our standard business offer.  Karen provided a useful overview to the standard and explained how it could be used to internally audit KM practice.  She then moved on to tell us more about CILIP’s knowledge management chartership and there was lots of interest in the chat function about this.  Karen’s presentation, plus links to further information about CILIP Knowledge Management Chartership are available in the Virtual Delegate Pack.

Further events lined-up for KNOWvember20.

On the 17th November 12:30 join the #ukmedlibs chat for a discussion  to share ideas, think about good practice and discuss creative solutions to mobilise knowledge effectively online and during a pandemic.

The 20th November at 11am will consider how we can influence a culture of learning and knowledge sharing in our organisations.   We will hear from speakers sharing the knowledge management initiatives they have been involved with, conduct the first part of an appreciative inquiry into what has gone well for others introducing KM, hold an After Action Review to discover what has worked or not worked well for two knowledge managers and hold a knowledge exchange to find out more about the NHSE/I Beneficial Change Unit.

The 30th November is the last of our recorded webinar sessions and we are excited to be joined by Nicola Millard, Principal Innovation Partner, BT Enterprise who will insp

four cartoon people stading around an over-sized fish in a bowl of water

ire us to consider the ways we live and work in a a future where technology is instrumental.  We will follow this with a virtual fishbowl conversation to further explore the points made by Nicola.

Starting from this week we will also be inviting library and knowledge specialists to record interviews with each other about the work they have been doing to mobilise evidence and knowledge in their organisations.  This could be small scale holding of randomised coffee trials to full-blown implementation of knowledge management strategies.  You can watch the first of these interviews with Sarah Lewis at Buckinghamshire Healthcare NHS Trust, on the  KNOWvember20 YouTube Channel.  Here you will also find all the recorded talks from the sessions held throughout November plus interviews with knowledge managers working in other NHS and non-NHS sectors.

Be inspired and tell us what you have been doing to mobilise evidence and knowledge.

Happy KNOWvember19

Don’t forget to use the month of November as your opportunity to showcase all that you do to mobilise evidence and knowledge. Have you held a Randomised Coffee Trial, contributed to keeping guidelines updated, organised a Peer Assist or held a Retrospect? Share what you have been doing, or plan to do, with your organisation and colleagues via social media using the hashtag KNOWvember2019.

Share your story

Jason, winner of a copy of the KM Cookbook, replied to the earlier post explaining how his team have run After Action Reviews to review eLearning sessions for F1 doctors.

Lola and Lisa are busy preparing their third and fourth rounds of Randomised Coffee Trials for their organisations. Feedback to date has been positive:

Susan has been busy planing several knowledge mobilisation activities including launching a systems leadership community of practice and supporting “live event” video capture and dissemination, including sharing the CEO Team Briefs.

Sarah has been holding knowledge cafes for her organisation – see what her Deputy Director of Strategy, Daniel Leveson has to say about taking part in a knowledge cafe

Find out what other teams have done by checking out the KM Stories and consider submitting your own.

6 ways to refresh your own knowledge in November

  1. Find out how the knowledge mobilisation framework can support workforce development by watching this HEE STAR TV episode featuring Louise Goswami.

2. Take a look at the new techniques added to the NHS Knowledge Mobilisation Framework postcard set

3. Take a lunch and learn session by watching one of our four new bite-sized introductions to knowledge mobilisation techniques and consider how you can use your existing enquiries to introduce some knowledge mobilisation techniques in your organisation

4. Get inspired by what someone else has done – read a knowledge management story

5. Join the KM community of practice or if you are already a member post a question or share something you have been doing

6. Take part in the #ukmedlibs Twitter Chat Tuesday 19th November, 12:30 – 13:30 with special guest Denise Carter, Chair of the CILIP Knowledge & Information Management Specialist Interest Group. This will be a great opportunity to find out more about working in a different sector, ask questions about CILIP’s Knowledge Management Chartership process and discuss the ISO Knowledge Management Standard.

So, please enjoy KNOWvember19 and don’t forget to share what you are doing.

The Mobilising Evidence and Knowledge Group

Knowvember19 – How to get involved.

Our preparations are underway to showcase all the work you are doing to mobilise evidence and knowledge in your organisations.  Building upon the success of Knowvember18 and your helpful feedback we are asking you to share with your organisations the work you have been doing throughout the year, or have planned for next year,  relating to mobilising evidence and knowledge. 

Perhaps you are setting up a repository, are managing website content, are running randomised coffee trials or have shared the NHS Knowledge Mobilisation Framework e-learning and postcards with some colleagues – now is your time to collectively shout about this work.

How you can get involved?

  • Tell us about what you have been up to since Knowvember18 – take 2 minutes to Leave a Comment at the end of this post and share your activities – what has worked and what could have been better –all replies received before the 30th October will be entered into a draw to win a copy of the recently published KM Cookbook and be featured during November. 
  • If you are on social media then share what you have been doing using #Knowvember19
  • Share your lessons learnt about making time for KM by sending a message to the Community of Practice for Knowledge Management
  • Take part in the Twitter #ukmedlibs chat on the 19th November at 12:30
  • Add your story to the KM story bank by completing and submitting the template here
  • Use the self assessment tool with your team to see how well you are using evidence and knowledge as a team
  • Gather an impact case study about your knowledge mobilisation activities and send to the national database
  • Watch the weekly pre-recorded webinars featuring an aspect of knowledge mobilisation throughout November
  • Plan some mobilising evidence and knowledge activities to run throughout 2020 and tell us about them either on Twitter or on the Community of Practice Discussion List

Where can I get more ideas or information?

There are loads of ideas and examples on the Knowledge Management Toolkit and you can see what people did in Knowvember18 by looking at the wall of pledges.  You can use the Community of Practice to share ideas and ask for help.  If you have not yet had a chance to use the NHS Knowledge Mobilisation Framework  e-learning then this is a great time to pay a visit.  This suite of 11 E-Learning modules featuring each technique is free to access via the e-learning for healthcare platform.  Each module briefly introduces each technique – highlighting benefits, providing  a quick overview of how to do the technique and inviting participants to have a go either by completing a short activity or by planning use of the technique in a real life situation.  There are additional resources that can be found linked from the e-learning and on the Learning Zone hosted on the Knowledge for Healthcare Blog.

Further information about Knowvember is available on the Knowledge for Healthcare Blog Page.