Tag Archives: Value

Knowledge Management Study Day – 11 November 2016 – York

A Knowledge Management Study day took place in York on the 11 November.

The programme for the day is below along with links to presentations where they are available.

Introduction and Welcome – David Stewart

Keynote 1: Conversational Leadership – David Gurteen

Keynote 2: Mobilising evidence and organisational knowledge: an overview of the programme and plans – Sue Lacey-Bryant. This session included an Introduction to the online Knowledge Management Toolkit for LKS from Emily Hopkins and an Update from the Sharing Innovations Project being undertaken as part of the HEE/CILIP Leadership programme from Alison Day

Workshops

Knowledge Management Toolkit workshop: what it is and how you can help build it. No hammer required – Emily Hopkins, Jackie McGuire, Caroline Storer

Becoming a learning organisation: disseminating ‘lessons learned’ bulletins  – Tracey Pratchett (plus a summary of the discussions from the session and some thoughts from Learning the Leeds way?)

Role of the humble brew in NHS quality improvement – Susan Smith (plus hand outs – Making Time for a Coffee Trial, Questions To Get The Conversation Started and Randomised Coffee Trial Evaluation Form)

LQAF: ideas for fulfilling criteria 5.4 Knowledge Management – Katherine France

KM at HEE North West: aiming for Knowledge Utopia – Emily Hopkins, Katie Nicholas

Learning From After Action Reviews – Caroline Storer, Vicki Wright

Demonstrate your value and influence stakeholders – Jo Cornish

Using the fishbowl method to capture and share knowledge – Victoria Treadway, Tracey Pratchett (plus notes from the fishbowl conversation)

Espresso Café – a quick shot of knowledge sharing! Emily Hopkins, Jackie McGuire, Caroline Storer

Learning the hard way? Or Learning the Leeds Way? Paul Twiddy, Stuart Haines

KM by numbers: a beginner’s guide to getting started with KM in your organisation – Alison Day, Kaye Bagshaw, Carol McCormick, Tim Jacobs (plus KM by numbers hand out )

Gil Young
NHS LKS Workforce Development Manager North
NHS Health Care Libraries Unit – North
E-mail: gil.young@nhs.net

Value and Impact Toolkit Roll-Out

Work is now well underway to roll out the Value and Impact Toolkit with introductory sessions being held across the country.  If you have not had the opportunity to attend one in your area why not ask your Library and Knowledge Service Lead about any plans to host a session locally.

Members of the Task and Finish Group will also be present at the Health Libraries Group Conference in Scarborough where delegates will have an opportunity to attend a workshop themed around the toolkit.

Our aim is to continuously improve the toolkit and to achieve this we need your feedback as users of the resource.  You will find a “contact us” link on each page of the toolkit which we would encourage you to use to suggest improvements, report any problems you experience, or simply to tell us about your experiences of using the resource.

We hope to make using the toolkit and sharing the outputs with the wider Library and Knowledge community as simple as possible. The Task and Finish Group is exploring various options in achieving this, including streamlining ways to for local services to submit generic impact questionnaire results and locally collected impact case studies.

As a first step in this direction we are able to share a copy of the Generic Impact Questionnaire to any service with a paid subscription to SurveyMonkey.  We anticipate that this will save services time inputting the survey locally.  To take advantage of this offer please contact Jenny Turner.

Dominic Gilroy

On behalf of the Value and Impact Task and Finish Group

Launch of the Value and Impact Toolkit

We are very pleased to announce the launch of the refreshed Value & Impact toolkit, which is now available for use on the HEE Knowledge for Healthcare Blog.

One of the refreshed tools is a short, generic questionnaire for use in any healthcare sector. There is now a new reference guide to support identification of the best tool and approach for the type of value or impact data you want to collect.

Thanks and congratulations to all involved, including the Value and Impact Task and Finish Group and their reference group; the Quality and Impact Working group; and everyone who contributed evidence and ideas.

Development work by the Task and Finish group will continue until March 2017, and feedback is very welcome as the aim is to embed the tools into day-to-day practice.

Jenny Turner – Chair of the Value and Impact Task and Finish Group
Clare Edwards – Chair of the Quality and Impact Working Group