Tag Archives: Wider healthcare Community

Reaching the wider workforce

Some of you will recall that a ‘Wider Workforce’ Task and Finish Group was set up last year, and may have wondered what came out of it!

The group’s report is now available at http://kfh.libraryservices.nhs.uk/taf-reports/.

Its headline findings are that 60% of Local Authority-based public health teams and 40% of CCGs have access to LKS. The group has uncovered some great examples of services specifically tailored to the needs of public health practitioners and commissioners – but evidence elsewhere that the traditional LKS offer isn’t hitting the mark.

Disappointingly, only 40% of ambulance Trusts have arrangements in place for access to LKS, though where these exist, they are highly valued. Whilst HEE staff in national and local offices have arrangements for access to LKS, this is not the case for the national, regional and local teams of NHS England staff, and only one Academic Health Science Network has a formal arrangement for access to NHS LKS.

This group’s work suggests that the best way to meet the needs of ‘wider workforce’ organisations will be to coordinate efforts and work collaboratively, at national, geography or STP level, to design and offer tailored services.  This tailoring is crucial; merely offering training, mediated literature searching, ILLs and loans doesn’t excite commissioners or public health staff.   Short service specifications were devised by the group to guide service design.  The group’s work has also highlighted the need for CPD to equip LKS staff with knowledge and skills to support commissioners, service planners and public health staff.

So what next?

The librarians currently providing services to ambulance Trusts recently collaborated in a review of LKS for the paramedic workforce, using the Knowledge for Healthcare design criteria to consider which functions/activities are best done once, which necessarily delivered locally, and opportunities for economies of scale in between.

Having engaged with Clinical Senates nationally, it has been decided the best approach there will be to start by working with one Senate to develop a model which could be replicated elsewhere. And we are also resuming conversations with Public Health England and with librarians who specialise in services to commissioners, to address the gaps in these areas.

If your passion is adapting and tailoring your services to harder-to-reach groups , do get in touch!

Helen Bingham (HEE – South) and Mike Roddham (West Sussex Knowledge & Libraries
helen.bingham@wessex.hee.nhs.uk
mike.roddham@wsht.nhs.uk

STPs and Patient Information

Having read the recent blog from Imrana Ghumra and Sue Lacey Bryant on “10 big questions for STPs. One big question for LKS” I decided to email my trust’s lead on the local STP.

Using the key themes from the 10 big questions I outlined how I felt the library could support him and the wider team. I was keen to emphasis how the library could support the team with evidence and current awareness . I ended with a section on how NHS libraries are supporting patient and public information to tie in with the STP health and wellbeing agenda.

To my surprise I got a request by return email for a meeting.

My next surprise was his main interest: patient and public information. He had little interest in our other key skills and offers but focussed the whole conversation on how the library could contribute to the local preventative medicine and health and wellbeing strategies.

For those of us already engaged in PPI this may be another avenue to explore. The STP may enable your service to have collaboration with the wider healthcare community, the public library health offer and also have direct input into patient and public health information at a trust and local level.

Further to the PPI work I am already engaged in, I have already started a conversation with the Lead on Patient Information on how we might use patient letters for health information.

My experience is not an isolated one as I discovered in a conversation with Natasha Howard. Natasha said “I seem to be having more and more conversations about provision of patient and public information, and how the library team can support this work. In the last few weeks it has come up in conversations and emails with clinicians and one of the public health teams that we are contracted to provide services to. I’m due to speak to colleagues in Procurement about how we might contribute to reducing spending on print information for service users. Our accountant has also picked up on our potential in this area. Following discussion of the role of information in prevention and improving outcomes, she suggested that we could write a good business case for funding to recruit a Patient Information Librarian.”

Carol-ann Regan, Library and Knowledge Services Manager, Taunton and Somerset NHS Foundation Trust

Natasha Howard, Library Manager, Aubrey Keep Library, North East London NHS Foundation Trust