Attracting talent into library and knowledge roles in the healthcare sector and identifying existing talent is the first part of the talent management process.
It is critical to identify and attract employees whose talent enables them to offer a first-class service and deliver the Knowledge for Healthcare vision that:
‘NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making, learning, research and innovation to achieve excellent healthcare and health improvement’.
This Talent Management spans the whole of our workforce, from those providing frontline customer services to those developing knowledge strategy for the twenty-first century.
It is important that we actively identify the values, skills, knowledge, experience, attitudes or behaviours required to fill talent ‘gaps’ and to build and sustain high quality knowledge services and enable healthcare organisations to innovate.
We have developed “Recognising Talent: a resource for librarians and information professionals in healthcare settings” which provides a framework to enable managers and professional leads to distinguish between talent and those consistently doing a great job day-to-day.
The Recognising Talent tool depicts the following six competencies which can be assessed as novice, professional or world class.