KfH Impact Tools

Value and Impact Toolkit > KfH Impact Tools

Guidance on using the tools

Guidance on obtaining consent

Frequently asked questions


We strongly encourage Library and Knowledge Services to make use of the

  1.  Generic impact questionnaire for health library services

This is a short questionnaire that is aimed at collecting impact data from health libraries.

The questionnaire is used by LKS staff as a standard and systematic way of obtaining impact information from customers following the use of one of the Library’s services or resources

Interview schedules

2.  Generic impact interview schedule for health library services

This is a basic suite of generic interview tools to support the interview process for establishing impact.  It has been adapted from the previous impact toolkit by NHS South Central (in particular, Buckinghamshire Hospitals NHS Trust) and interview schedule below, to reflect the language of the impact questionnaire.  The tools are designed as a best practice guide for local adaptation, but also has questionnaire schedules and consent form for off-the-shelf use.

 Case Studies

Case studies can be used to capture and summarise the outcome of interviews in an effective way.  The information can be used for advocacy, marketing and promotion of LKS

We encourage you to submit your completed case studies here.

Note: A wide range of tools are available for measuring impact.  Before using these tools check that they are measuring what you want them to measure , if you adapt any, remember to pilot them before sending out widely.  Also think about your sample and response rate before making claims about what the results are saying.  See also other impact tools

We welcome comments and feedback.  Please do not hesitate to contact us


These tools were developed by the KfH Value and Impact Task and Finish Group based on the previous Impact Toolkit, which was funded and developed by NHS South Central and National Library for Health in 2009, and the toolkit developed in 2007 by the University of Aberystwyth.