Benchmarking compares performance between (or against) other similar organisations to help identify best practices.   

• It is part of quality and performance management. 
• Three health libraries from Norway, Finland and Belgium have conducted a  benchmarking project sharing best practices.  

See the final report, Hunting for the library value – Benchmarking as a communication tool, published in JEAHIL.

• NHS knowledge and library services may be involved in helping their organisations to benchmark services. 

Resources are provided here to help them do this.