A new guide to using NHS Choices

Developed by Health Librarians, this guide is for staff and the public to use to find the wide range of health information freely available on NHS Choices. Using screenshots and short descriptions, the guide can be used as a teaching tool or a standalone leaflet.

We piloted the guide with NHS and public library staff and the feedback was very positive and here are some comments:

  • “This works really well as a basic guide to navigating the main functions of NHS Choices.”
  • “It’s clear, informative & up-to-date”
  • “Simple no nonsense approach”
  • “I discovered things on there that I’d forgotten / possibly didn’t know were there”
  • “A really easy to understand and useful guide and it will be very helpful to all frontline staff”

When asked “How would you use it?” some ideas were:

  • Have it available in the library & other venues across the Trust
  • Put it on the Trust website
  • Use as a hand-out in teaching situations
  • Give it to the wards and perhaps offer to GP practices
  • To point out services to members of the public who enquire with us
  • It will be useful for providing the public / patients with more detailed information about the site in an easy to use format.
  • As part of training in “finding evidence” and as a library hand-out, or attachment to an email when drawing attention to the site

You can find the Guide to NHS Choices alongside other training resources.

NHS Choices will be changing its content in the future so we aim to review this leaflet every 6 months.

Comments to: david.chamberlain2@nhs.net

Copyright Guidance – An Update

Recently we told you about the help that was available for copyright queries both by asking us directly (http://kfh.libraryservices.nhs.uk/new-year-no-sweat/) and on the newly updated copyright guidance and FAQ pages (http://kfh.libraryservices.nhs.uk/copyright-no-more-cold-sweats/).

Since then there have been two important updates.

Firstly, the CLA have updated their website producing a new page dedicated to the CLA Licence Plus for the NHS, reflecting the recent addition of the Royal Society of Medicine as a supplier of Copyright Fee Paid articles and including an integrated Permissions Checker. The new page is available at https://www.cla.co.uk/nhs-england-licence. As before, the ‘Public Sector’ option should be chosen when checking permissions. The information available at http://www.libraryservices.nhs.uk/forlibrarystaff/information/nhs_copyright.html has been updated to reflect this, adding a new guide clarifying when to order Copyright Fee Paid articles.

Secondly, a new page has been added to the guidance specifically to address copyright in NHS-Higher Education crossover situations. This follows the webinars presented on this subject by the CLA at the end of last year. The new page can be found at http://www.libraryservices.nhs.uk/forlibrarystaff/information/copyright_NHS_HE.html.

Finally, remember if you have any copyright queries please email us at : nhscopyrightqueries@libraryservices.nhs.uk

#AMillionDecisions – March Update

Is there anyone out there who hasn’t heard about the campaign A Million Decisions?

I really hope not but I know how busy we all are delivering our excellent services so thought an update on how the campaign is unfolding would be useful plus give inspiration for those, like me, who may be slow starters.

Highlights so far

  • Social media activity peaked on 30 January, reaching approx 1 million accounts, including over 630k via the Thunderclap.
  • Promotion of the campaign to MPs and Lords and the Libraries Minister at the launch of the Libraries All Party Parliamentary Group on 31 January.
  • Campaign briefings distributed to health library and knowledge services and numerous partner bodies and contacts.
  • Support from clinical colleagues, including Dr Girendra Sadera at the Wirral; Dr Johnny Marshall OBE, the Westongrove Partnership.

National-Level Activities since the launch

  • Sharing the campaign and making initial approaches to meet with a range of representatives from key arms-length and stakeholder organisations
  • Ongoing conversations with influential individuals including approaches to parliamentarians
  • Media announcement sent to national press and health based publications
  • Support from Professors Ian Cumming and Wendy Reid
  • Campaign postcard distributed to MPs and Lords with a tailored message including an illustrative case study
  • Session at the CILIP East and Health Libraries Group event, 2 March focusing on the campaign in action
  • Sharing the campaign with other regions – with commitment from Scotland to run a follow-up campaign and potential interest from Wales and Ireland.


Local level activities – your involvement

  • Locally arranged meetings with senior executives to discuss the policy and campaign – highlighting the support library and knowledge services can offer to all decision making in NHS orgs
  • Tweets illustrating high-impact work that we do – thank you to @GEHLibrary for producing a variety of Storify stories about #AMillionDecisions
  • Modification of posters and flyers to create displays across the country
  • Adapting the main messages of the campaign to write locally focused articles in Trust newsletters and bulletins
  • Local sign-up campaigns inviting your users to tweet about their experiences of using your service
  • Publicity about the campaign on a range of social media accounts
  • Library and individual e-mail accounts using the auto-signature

Please share your feedback

Are there other things that have worked well for you?  Please share in the comments section how you have promoted the campaign locally and the outcomes of this engagement

If like me you have been slow to start don’t worry, there is still plenty of time to do some of the activities listed.

Key actions for March

The focus of the campaign this month is around access.  Are there local health orgsanisations near you that don’t have access to a library and knowledge service?  Make preparations now to approach them.

  • Encourage your clinical and managerial colleagues to share their experiences of library and knowledge services support
  • Discuss with your Strategic Lead how to approach organisations and extend your service offer to help all health organisations meet their commitments under the Act.
  • Make sure you have some local examples of the high-level impact of your service – use the Value and Impact Toolkit to give you some ideas about how best to achieve this.
  • Continue to tweet and publicise the campaign. Be creative at getting the message across.
  • Update your service users and stakeholders on the progress of the campaign.
  • Use the Learning Zone and the PKSB for Health to enhance the skills you need to advance the campaign
  • Take a look at the re-designed CILIP website and make sure you are getting full benefit from membership