Inductions: death by Powerpoint or jumpstart into a new working life?

Staff induction: we’ve all been there…endless slide presentations, hours of information you’ll never remember (much less use), weak coffee in a Styrofoam cup and half a biscuit, if you’re lucky!  Does it really have to be this way?

Of course not!

Whether you are looking for inspiration to bring life into your own inductions for library users or struggling to work out what to include in your own library staff inductions then do have a look at two brand new sections on the Learning Zone.

Under Generic Skills – Marketing and Promotion we have a new section called Tips for Library Inductions which has been produced by the West Midlands Trainers Group and works as a “pick and mix” of ideas for more engaging library inductions for users.  Case studies, tips and checklists to ensure your users will never drop off to sleep again!

And over in Career Pathway and Vocational Skills we have created a new topic area called Inductions for LKS Staff which covers some of the basics to consider when putting together an induction programme for your shiny new library staff member.

And if you have an induction resource you would like to share, then please let us know by submitting it to the Learning Zone using our online feedback form or via Twitter @KfHLearningZone

Sian Aynsley: Learning Zone Chair
sianaynsley@nhs.net

Knowledge Management is everyone’s business – LKS staff are ideally placed to take it on!

Ensuring that innovation, best practice and learning are shared widely across an organisation is everyone’s business, but all too often this important knowledge gets lost in departmental silos and doesn’t reach the people who need it. To put it another way: people don’t know what they don’t know – sometimes across the whole organisation.

NHS librarians are ideally placed to bring knowledge management (KM) to the forefront. We have contact with colleagues across all levels and in all departments within the organisations we serve. By the very nature of our work, we usually know who’s interested in what, who’s got a high-impact project on the go, what research is being undertaken and who the go-to person is for any particular issue.  More importantly, we have the skills to foster the connections required to get knowledge, learning and innovation to flow through our organisations.  You could say that we are at the heart of organisational knowledge sharing – and if we aren’t, then we should be.

As one of the project groups in the first cohort of the Knowledge for Healthcare Leadership Programme, we were tasked with setting up “a knowledge management initiative for LKS staff to enable knowledge sharing to drive innovation at trust level”.   Widening the brief somewhat, we have devised a model to enable NHS librarians to take KM forward within their organisations.  From engagement to knowledge capture, from a suggested structure for an innovations database to the story of a successful KM initiative at the Royal Brompton and Harefield NHS Foundation Trust, the aim of our model is to inspire and encourage.

At the start of the project, we were all new to KM and were on a steep learning curve.  We have all learnt a lot on the journey, trying out different KM tools and sharing our results along the way.  We have realised that tackling KM is a worthwhile and even enjoyable activity, that it is possible, and not at all as complex or frightening as you might think.  We have made new connections within our respective organisations, demonstrated the impact of KM activity and raised the profiles of our library and knowledge services. We hope the model will drive forward the mobilisation of knowledge, the sharing of success, innovation and best practice and the creation of meaningful connections for the benefit of the NHS as a whole.

Now it’s over to you! Please take a look at our KM Model and let us know what you think – we’d be delighted to have your feedback. 

Project Team

Kaye Bagshaw (Homerton University Hospital NHS Foundation Trust) kaye.bagshaw@nhs.net

Alison Day (Poole Hospital NHS Foundation Trust) alison.day@poole.nhs.uk

Tim Jacobs (The Christie NHS Foundation Trust) timothy.jacobs@christie.nhs.uk

Chris Johns (Royal Cornwall Hospitals Trust) chrisjohns@nhs.net

Carol McCormick (South Tees Hospitals NHS Foundation Trust) carol.mccormick@stees.nhs.uk

Ayo Ogundipe (Princess Alexandra Hospital NHS Trust) ayo.ogundipe@congressmail.com

Samantha Unamboowe (Royal Brompton and Harefield NHS Foundation Trust)s.unamboowe@rbht.nhs.uk

 

Do you want to start a new partnership or revisit a lapsed one?

Then we have some help to get you started! Just take a look at the new section on the Resources page. A set of resources has been developed to support library staff who would like to develop local partnerships, from making the initial connection to forming a multi-sector network of health information professionals:

Also available offline is our PPI Contacts Database – a database of staff interested in PPI from many sectors and organisations (NHS, public libraries, voluntary sector, public health, health promotion etc.). You can request access to your local contact list or to be added to the database by contacting sarah.greening@wm.hee.nhs.uk

Watch this space: in the pipeline is a PowerPoint slide pack, group activities and evaluation form for meetings and workshops.