Share your impact case studies

Further to the introduction of the revised Value and Impact Toolkit on the Knowledge for Healthcare blog earlier this year,  we are now inviting Library and Knowledge Services to submit examples of case studies undertaken locally.

We anticipate that these case studies will have been undertaken either using the template provided or capturing similar details to those requested on the template.

Any case studies submitted will be reviewed and shared on the blog at regular intervals providing opportunities for services to find out how impact is identified in other Trusts, and to identify opportunities for examples to be used for promotion and advocacy.

The case study collection mechanism is available on the Value and Impact Toolkit section of the Knowledge for Healthcare blog.

Please share your impact work with us.

Knowledge Management Study Day – 11 November 2016 – York

A Knowledge Management Study day took place in York on the 11 November.

The programme for the day is below along with links to presentations where they are available.

Introduction and Welcome – David Stewart

Keynote 1: Conversational Leadership – David Gurteen

Keynote 2: Mobilising evidence and organisational knowledge: an overview of the programme and plans – Sue Lacey-Bryant. This session included an Introduction to the online Knowledge Management Toolkit for LKS from Emily Hopkins and an Update from the Sharing Innovations Project being undertaken as part of the HEE/CILIP Leadership programme from Alison Day

Workshops

Knowledge Management Toolkit workshop: what it is and how you can help build it. No hammer required – Emily Hopkins, Jackie McGuire, Caroline Storer

Becoming a learning organisation: disseminating ‘lessons learned’ bulletins  – Tracey Pratchett (plus a summary of the discussions from the session and some thoughts from Learning the Leeds way?)

Role of the humble brew in NHS quality improvement – Susan Smith (plus hand outs – Making Time for a Coffee Trial, Questions To Get The Conversation Started and Randomised Coffee Trial Evaluation Form)

LQAF: ideas for fulfilling criteria 5.4 Knowledge Management – Katherine France

KM at HEE North West: aiming for Knowledge Utopia – Emily Hopkins, Katie Nicholas

Learning From After Action Reviews – Caroline Storer, Vicki Wright

Demonstrate your value and influence stakeholders – Jo Cornish

Using the fishbowl method to capture and share knowledge – Victoria Treadway, Tracey Pratchett (plus notes from the fishbowl conversation)

Espresso Café – a quick shot of knowledge sharing! Emily Hopkins, Jackie McGuire, Caroline Storer

Learning the hard way? Or Learning the Leeds Way? Paul Twiddy, Stuart Haines

KM by numbers: a beginner’s guide to getting started with KM in your organisation – Alison Day, Kaye Bagshaw, Carol McCormick, Tim Jacobs (plus KM by numbers hand out )

Gil Young
NHS LKS Workforce Development Manager North
NHS Health Care Libraries Unit – North
E-mail: gil.young@nhs.net

Copyright – no more cold sweats!

As part of our work on document supply, the Streamlining Task & Finish group identified uncertainty around copyright as one of the key impediments to efficient sharing of copies between NHS libraries and customer-focussed document supply services. In fact, changes to the 1988 Copyright, Designs and Patents Act in 2014, and the introduction of the CLA Licence Plus for the NHS in England in 2015, mean that relatively speaking, sharing and using copies across the wider NHS in England has never been easier!

However, the picture can still be complicated.

For example, although documents can be supplied electronically, can multiple copies be shared amongst NHS staff and is a copyright declaration required?

In other words when does the Act apply, when does the CLA Licence apply, where do publisher licences come into this?

What happens where the NHS interfaces with higher education, with local authorities and with members of the public? For the answers see the table at the end of this posting.

Members of the Streamlining Task & Finish group appreciate the complexities and understand that copyright conundrums can bring even experienced library staff out in a cold sweat!

To that end we underwent training on copyright issues and will be launching a new service to help NHS library staff deal with copyright issues.

We have established a team of ‘Copyright First Responders’ which includes NHS library staff from each region.  Our role will be to provide advice and answers where we can, and refer you to other experts if we can’t.

We will also maintain a central store of guidance and FAQs at http://www.libraryservices.nhs.uk/forlibrarystaff/information/nhs_copyright.html .

We have set up a single email address: nhscopyrightqueries@libraryservices.nhs.uk. So if you have a query about copyright, don’t break out into a cold sweat, contact us and we’ll respond!

David Watson, Learning Resources Adviser, Rodney Cove-Smith library, South Tees NHS Foundation Trust for Streamlining Task and Finish Group

Copying under the CLA Licence for the NHS in England and under UK Legislation: summary table
QueryCLA LicenceUK Legislation
Who may make/receive copies?All members of the NHS workforce, including primary care, public health, students on placement, and HEI providers of LKS to the NHSAnyone: under Copyright Law, individuals may make ‘fair dealing’ copies from copyright works
What may be copied?Copies may be made from anything owned by/subscribed to by the NHS and covered by the CLA LicenceFair dealing/library privilege copies may be made from any copyright work*
How much may be copied?Two articles from a journal issue, any number from a themed issue; one chapter or 5% of a bookA ‘reasonable’ proportion e.g. one article from a journal issue, one chapter from a book
How many copies may be made?Multiple copies, including copies of copiesOnly single copies
Any restrictions on the purpose for copying?Any NHS-related usePersonal/non-commercial research only
Are declarations required?NoYes (e-tick OK)
May we send copies electronically?YesYes
May we store copies?Yes on secure networks for access by colleaguesYes but for personal use only