Every year HEE’s Library Leads gather information from NHS funded Library and Knowledge Services in the regular statistics returns. This information is vital to many of our decisions, strategies, and actions but the data itself is often hidden from sight.
This year we have developed a series of Infographics to share back with you some of the findings of the latest staffing and activity returns. We hope that you find these interesting and useful.
Please click on the links to download Infographics in PDF format
A number of colleagues have asked for a reminder about the processes
for submitting impact case studies, and around vignettes and social cards. Therefore, this blog serves as both a
reminder and an introduction for colleagues new to the process.
The Knowledge for Healthcare Blog includes a Value
and Impact Toolkit which includes links to the national Generic
We recommend that services use these core questions in their own
local surveys and from time to time we will ask colleagues to share your data
with HEE LKS Leads so that we can collate it nationally.
You will also find an interview
template on the blog which may be useful in gathering qualitative impact
data from library and knowledge service users.
Case Study template provides a resource for collating the key details from
While you are not obliged to use the Impact Case Study
template, you may find it easier to do so.
It has been designed in such a way as to encourage you to meet the
criteria used for review later. Therefore if you use an alternative format we
would encourage you to look
at the criteria to make sure you are capturing the key elements in your
What happens after submission?
Once you have submitted your case study these are
periodically sent to LKS colleagues for review against the criteria. If they meet the three core criteria of
clarity around what has been achieved, the impact involved, and the role of the
library, then they are added to the Case Studies listing on
We encourage services to include quotes from named library
champions in case studies. If this is
present, and if there is detail of cost or time savings, or similar high-level
impact, then these case studies are developed into impact vignettes. The impact vignettes are shared
on the blog and also fed back to the service which submitted the
corresponding case study and the local HEE LKS Leads.
What if I want to create my own vignette?
Templates for the development of vignettes
cards have been made available on the blog.
These are intended for local use by your service in developing
promotional tools. You do not need to
send any locally created vignettes to us via the blog because, where appropriate,
we will develop these from your reviewed case studies.
What is the difference between a vignette and a social
feature headlines, summaries and quotes about impact case studies whereas the
social cards feature senior leaders endorsing
#AMillionDecisions, providing a photograph and quote about the role of
librarians and knowledge specialists in enabling the use of evidence and
knowledge to inform decisions.
Health Information Week takes place between 1st-7th
July 2019. So, what impact do you want your contribution to make?
We all know it’s important to evaluate impact, to show what benefit there is from putting time and resources into an event like #HIW2019. However, #HIW2019 hasn’t happened yet – so why are we thinking about evaluating it now? It’s really important to think about what you want your contribution to #HIW2019 to achieve now, so you can plan how you will collect the data to assess whether you have successfully achieved the impact you were planning for. Perhaps you want to encourage a behaviour change by highlighting ways to have a healthy lifestyle or encourage people to take up a particular call to action? Identifying the impact you want your information to have early on, and how you will measure it, will make it much easier to demonstrate the value of investing the time and resources involved.
Some of the data you might want to collect:
Numbers: How many people attended your event(s)? How many took up free health checks (weight, blood pressure, etc.)? How many took leaflets, asked questions, or made health pledges? How many people interacted with your social media posts? Did service use change? Did any local newspapers or other media report on your event?
Qualitative data: What impact do patients and members of the public say #HIW2019 had for them? What did they learn? What questions did they ask? What impact do colleagues and contacts from your own and other organisations describe from #HIW2019 ? Are they willing to provide quotes?
Photos: Photos of your event or display can give the feel of your event in a way that words can’t (although do bear in mind the need for appropriate consent when taking photos)
Other information: What worked well? Which contacts have you made within your own or other organisations? What has happened as a result? What would you do differently next time?
The#HIW2018 evaluation also gives some examples of the types of information and data you could collect.
There’s a number of ways you can collect data and share your #HIW2019 evaluations:
Postcards for attendees ask key questions to assess the impact of your promotional activity; what the person gained from attending your event; and how it will help them. It also asks if they would be willing to be interviewed in more detail, which would give rich qualitative impact data.
Postcards for organisers ask key questions to assess impact in terms of uptake of resources, social media traffic, service use, and improved partnership working.
However you choose to evaluate #HIW2019 , please share it with the national team at firstname.lastname@example.org or via the survey. We will collate all the information, so learning can be shared nationally and everybody working with information for patients and the public can benefit from your work!