Self-assessment (river diagrams and maturity models)

Definition – River Diagram otherwise known as River and Stairs diagram or maturity model.

The aim of the Self Assessment Tool is to enable an organisation to:

  • Identify its own strengths and weakness on aspect of their business or pan organisation function
  • Develop an integrated strategic approach to this area of business

When used with the River & Stairs Spreadsheet the organisation can:

  • Learn and share about how this activity is carried out in different parts of the organisation in order to improve the ability to carry out this function across the whole of the organisation
  • Learn and share about how this activity is carried out with other organisations

A  method of converting graphic information into an accessible diagram illustrating performance and benchmarking,  the capability for learning, measuring performance levels, and laying the foundation for creating a strategy for managing and sharing knowledge within an organisation.

Watch the You Tube video of creator, Chris Collison, describing the River Diagram (above)

Rachel Cooke, in consultation with others at the NHS Institute for Innovation and Improvement,  developed an NHS KM maturity model with more criteria than Chris Collison’s original 5 criteria tool. The NHS tool has been used in workshops both within organisations and nationally.  At Maidstone and Tunbridge Wells NHS Trust it was used across the Trust and with the Board to identify priority areas for improvement.

See the NHS Knowledge OD maturity model inc. technology.

NHS Knowledge & OD self-assessment Leader’s Guide

Stairs & River Tool Leader’s Guide

10 category KM self-assessment

River Diagram template to enable you to create your own river and stairs diagram using KM criteria:

Use the Evidence and Knowledge Self-Assessment Tool to see how well an organisation is making use of evidence nad knowledge adn to identify opportunities for further development.